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March 2024 by Shelley V.
Worst Publix, deli section was sooooo disorganized and nothing was stocked. I asked a fork for my take out salad bar( salad bar had no lettuce left) and they were a little confused on why I was asking .
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February 2024 by Isabella K.
This Publix is pretty spacious and has most of what your heart desires (except for a Cafecito station). There's a lot of free parking. I like that they have self-checkouts - you never see any long lines. I feel like it's organized a bit differently than other Publix' because it took me some time to find everything. Only thing that's a bit annoying is that you have to exit through a super busy part of US1.
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December 2023 by Bonnie Berenguer
The pharmacy is horribly managed as extremely understaffed. If you go at 9am the delay in service is because they just opened and are limited to a staff of 2. If you go at lunch time, there are 5 staff members, 4 are accepting and filling Rx’s but only 1 staff member dispensing them. Just not good management overall, so sad as everyone is very pleasant and hard at work but the system is simply not efficient and works against the customer.
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November 2023 by Squared Demon
Excellent service from the pharmacy team specially from Miguel. Customer service was 10/10.
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November 2023 by Anna M.
Publix has always been a personal favorite of mine! I've been a loyal customer at this particular location for years, and it never fails to impress me. The exceptional customer service, pristine cleanliness, and the quality of their deli meats have never let me down. While pricing may vary, Publix is well-known for its fantastic discounts and buy-one-get-one (B1G1) deals, & their popcorn chicken & pub subs of course!
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July 2023 by Tricia K.
I love Publix! I know that it's more expensive than many of the other supermarkets but the produce and the meat are always fresh and good quality and the place is always clean. I love shopping here. Do I wish it were a bit cheaper? Yes but sometimes you just have to pay for quality and feel secure about what you're eating!
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July 2023 by Germano Blanco
Terrible service. Had just gone out of surgery, anesthesia wearing off, terrible pain, which I informed the pharmacists about, still they made me wait over an hour to fill my prescription for drugs they had in stock. Will never be back. Go somewhere else.
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May 2023 by Patricia Ronquillo
Rude pharmacist Giovanni.I went this morning to pick up prescription. The prior prescription was ready but this morning doctor had increased regimen,The pharmacy cashier told me she'd print the new ticket and to return after grocery shopping which I did.When I returned after putting groceries in my car, she let me know the pharmacist had thrown away "new ticket" by mistake.She asked me to sit and wait a few minutes and apologized for the error.I waited, Giovanni the Pharmacist (who was not there when I originally came) came behind the counter. When I asked the cashier approximately how much longer since I had frozen goods in the car... Giovanni turned to me and said "You know we have other customers too" At the time I was the only one at the Pharmacy. Not to mention, he was not involved. He rudely said this was a new script from this morning you know. I said yes, but the new label had been discarded accidentally by the staff earlier when I was there. I told him I wasn't going to argue.. He continued to speak and not understand. Terrible customer service. The cashier apologized and said she would help him understand what had happened since he wasn't there prior.
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May 2023 by Christopher B.
Not a good experience visiting this Publix. They are quickly becoming the target of grocery stores. Poor customer experience. And my favorite part was after experiencing the poor quality produce I got to do the work to check myself out and bag my groceries. I'll never be back. Milan's is far superior. Publix go back to your roots of strong customer experience by improving your produce quality and the customer experience .
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May 2023 by Tranessa G.
Food is good, I ordered a sub online, when ask for my order to be a certain way that's what I want gotta do better deli people. I gave 3 stars this time because I was upset about my order, wanted to share my sub but it didn't come cut like I asked‼‼‼‼ also slow down on the black pepper
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March 2023 by Maria A.
The Publix Pharmacy in Pinecrest is such a disaster that I'm transferring somewhere else. They take over a week to fill out prescriptions, they don't pick up the phone, and if they decide to pick up the phone, they put you on hold for 25 minutes! They App is also horrible.
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January 2023 by Miguel jordan
(Translated by Google) Bad experience with bad customer service(Original)Mala experiencia con una mala atención al cliente
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April 2022 by Endless Summer
Pharmacy doesn't answer phones, and you can't leave any messages. because mailbox is full.Its a problem, due to low staff.
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February 2022 by michelle Font
Worst Pharmacy Ever. Unhelpful, Non caring, disconnected and they have tons of staff behind the desk with the worst customer service. Once I was told they couldn’t help me with my RX because people with vaccine appts. took precedence. They made me wait to help me until all were vaccinated and done. Isn’t the Publix RX suppose to be helpful while you shop? Only reason to use this RX is for free blood pressure pill and the service is so bad it’s not even worth it. The lady pharmacist is decent, the guy pharmacist is so unfriendly and unhelpful.
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January 2022 by mike lev
Very helpful. It must be difficult with corona, scared and pushy clients, now giving vaccines on top of their day to day duties. I have been desperately trying to get my one and only prescription filled from the horrendous 'mail in' my Cigna forces me to. I have been out for days despite doing what I'm supposed to, yet the Pharmacy at Publix in Pinecrest got it done in hours as opposed to weeks from mail in or Walgreens which has shut down their pharmacy. Thanks Publix Pinecrest pharmacy. A+
