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February 2024 by krystle O'Brien
Just picked up a frap from drive thru and they missef a bunch of ingredients. Taste like water. Bought 2 grilled cheese and attempted to add 1 more at window amd kid told me to pick up inside. Thankfully he had an extra one and was able to get 3, just to find out it was an old one, almost broke my tooth. I wish I can go back for a refund but i was on my way to get my son from school. No time!
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January 2024 by DJ AJ Falcon
Pretty cool Starbucks but felt baristas could've been a little more upbeat and helpful as they typically are in other Starbucks locations. Cool vibe overall and good location.
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January 2024 by Carlos O
My favorite Starbucks.. Great team.. Always so welcoming.
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December 2023 by Carlos
Great attention.However tables were all dirty.Including outside tables.Needed a good cleaning.Otherwise good.
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December 2023 by Mia M.
This location is tucked away in a shopping plaza so there are dedicated parking spaces. Heads up, although it may not look like it at first glance they do have a drive thru! We opted to go inside since we did not see it at first haha. Now one thing this location could really use is someone who works to maintain and clean the place. There weren't many patrons inside at all (maybe 2-3 outside of us AT MAX) and it was the morning time (like around 10 am) and the place was a little untidy. Tables weren't clean, there were stacked boxes in a corner, even behind the counter there were two full trash bins that were in plain sight for us to see. Service was okay. They made sure the order was correct and we had all our items but they weren't necessarily warm and welcoming either. Our orders didn't lack in the taste department though thank God. Definitely would not likely revisit this location because the lack of cleanliness even in the presence of very few consumers worries me.
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November 2023 by dalia morey
HORRIBLE EXPERIENCE!!! I came through the drive thru last week and was met by one of the most unpleasant workers ever. She had black hair and glasses. From the moment she took my order at the speaker she was giving me horrible attitude and just being disrespectful in general. I was trying to be patient but she was practically yelling at me when I got to the window. I then spoke to her supervisor who was much kinder. Still, a horrible experience. Ridiculous having a worker such as her at a Starbucks where they supposedly pride theirselves on customer service. Will not be returning.
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October 2023 by Catherine D.
Such a cute little Starbucks!!! Love the painting. The service was very good. It's small inside but was very quiet and some seating available. There was plenty of parking.
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September 2023 by Christina Lalama
Tiny, tiny, tiny location, functions primarily as a drive through, but the shop inside is cozy. Limited cup selection, if you are into looking at and buying cups to your Starbucks collection. The staff is fun and friendly.Vegetarian options: Some bakery items are vegetarian
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September 2023 by andrea viana
Today i had an awful expiration at the pinecrest starbucks. Today is 09-05-23 and the woman who took my ordered was wearing a black shirt, she had black long hair, glasses and tattoos on her arm. I ordered an caramel ribon crunch and a chocolate croissant. She treated me badly and then she told me and my friend to never come to this starbucks again. Get better employees. Things like things make me never wanna go again. IF YOU SEE THAT WOMAN TURN AROUND AND RUN ! she will give you the worse service ever. Her co-worker a girl with curly brown hair is the sweetest. she made me feel better.
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September 2023 by Nadia Rico
Today i had an awful expiration at the pinecrest starbucks. Today is 09-05-23 and the woman who took my ordered was wearing a black shirt, she had black long hair, glasses and tattoos on her arm. I ordered an caramel ribon crunch and a chocolate croissant. She treated me badly and then she told me and my friend to never come to this starbucks again. Get better employees. Things like things make me never wanna come again. Her co-worker a girl with curly brown hair is the sweetest. she made me feel better.
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August 2023 by Laura Salazar
I ordered a coffee , but it was super bitter. I was not even able to drink it . I complain but the only thing the offered was to add sugar. So bad I had to throw it away and lost my money. Lost a customer :(
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August 2023 by Nelson M.
Well not much to say about Starbucks that has not already been said so I will focus on the customer service primarily at this particular location. I see that others have had some issues here or there so not discounting what others have experienced but I personally have never had a problem here. Yes when it's busy it can get hectic but neither myself or my dog Oreo have ever had a problem. They always treat us great and Oreo always looks forward o his Pup Cup! Coffee and other items are well as expected as the baristas here do an awesome job. With usual Starbucks fashion the atmosphere is laid back and chill. This location is small so don't expect any sofas and the like but still very acceptable and plenty of room for your furry friends as well. God bless and enjoy your coffee experience everyone!
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July 2023 by Jen Legasp
Uber eats driver.Don’t order here. They don’t use pulp trays for your drinks. Even if it’s for one drink, they should still put it on a pulp tray.It spilled all over my vehicle. tsk
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June 2023 by Alyssa R.
HORRIBLE! wish I could leave zero stars! I waited 30 minutes for a pick up order, and when I asked about it, I was scolded. There were five workers there and no one wanted to do their job.
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June 2023 by Carolina
The last few times I have been to this Starbucks there was a particular barista who was rude and unhelpful, I don’t know if they do this to everyone or just me but today was the worst. Firstly, he laughed at me when I pulled up to give my order, and was just overall unpleasant whilst taking my order. Then, as I pulled up to pay and receive my order I first received a nasty look then his question was “I need your mode of purchase.” He grabbed my card, paid and practically threw my order through the window. I asked for a straw three times and he totally ignored me, and then he motioned with his arms to go away whilst taking another customers order. I was waiting for my straw as he took their order and I had to drive off without a straw for my frappuchino.
