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January 2024 by D
Tonight was my first visit to Academy Sports, and man, count me as a fan!I had been searching high and low for a winter jacket for an upcoming trip to Massachusetts, and kept striking out at no less than 4 other stores. Surprisingly, I was able to find exactly what I was looking for at Academy, and for 50% off no less! Scooooore!Next, I decided to mosey on over to the gun section to browse their lineup. Prices were very fair, and even matched online prices that I’ve seen. They also have a large selection of ammunition - defensive and range - for very competitive prices.I also stopped by their shoe section to peruse their boot lineup, and was very surprised to find Wolverine boots at crazy low prices! I wish I had known this BEFORE I recently bought my latest pair of boots for more money at another store.I’d be remiss if I didn’t mention the excellent customer service I received while shopping at Academy. The young gentleman in the gun section was very friendly and helpful. And Eva, the cashier, was super pleasant and cheerful. I hope management recognizes and rewards them for being great ambassadors.Overall, I was impressed with Academy Sports, and will definitely be back in the very near future.
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January 2024 by Gregory Payer
Academy Sports is a nationwide sports, fitness, hunting, and fishing retailer. This location is based in Pinellas Park near the intersection of US19 and Gandy/Park Blvd.I bought an item from this company online with instore pickup. My purchase was made on December 30th, but because of the holiday I wasn't able to pick it up until January 8. When I arrived on the 8th, I was told my order was picked up on the 3rd. I advised them that I had never even been to the store before and that an error must have occurred. I have lived in Florida for 7 years now after living in the Midwest my whole life. My Florida expectation is that customer service does not exist. However, Academy Sports employees, about 5 of them, were extremely patient and nice. They went out of their way to figure out what had happened and find my item. Ultimately, they refunded the purchase because they did not have that item in stock to replace it with. However, shortly after that they realized that the order was mislabled with another customer's order and while the items were correct, the labels were wrong - which caused my item to appear picked up when they picked up theirs. Long story short, these guys went out of their way to resolve this issue and provided amazing customer service.They have earned a new repeat customer through their actions!
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December 2023 by Tommy Burton
The incompetence of the staff at the store is crazy. I went in and bought a grill when it was brought out to my truck. I should’ve looked at it but I didn’t because it was the worst grill they had in the store leaked everywhere couldn’t even finish cooking my meal. When I took it back to the store to get a replacement, the staff was so interested in what every other employee was doing, not paying attention to what he was doing . After trying to get a replacement to fix my family a meal, the incompetence of the staff not doing his job correctly now I have to wait to get another grill. This action really messed up Christmas dinner for me and my entire family that traveled here for Christmas
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December 2023 by Jordan Sandlin
Horrible experience first time here looking for a few outdoor items. Multiple items were priced wrong and some items were not even priced at all employees handled it terrible I understand it’s a new store but gosh they need to get it together will not be returning. ??♂️
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December 2023 by Zach Pierson
I'm so disappointed with this store. I called last week bc I was interested in purchasing a product that was on sale. I spoke to the sales associate and told him that I get paid this coming Friday and asked if the sale would be there. I go online today being payday and of course it's not on sale. I would've purchased it last week if I knew that the sale would be over. I called an spoke to one of the stores lead people and they couldn't do anything to help. As a single mom of 2 Littles I'm so sad. This is what my son really wanted for Christmas and now I have to spend more of he doesn't get the only thing he wants for Christmas.
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November 2023 by Amanda Johnson
A new sports store. Very nice inside and wide selection of clothing and any type of sports or hunting items. Great prices. Restrooms are clean and the store. Employees were very helpful and friendly.
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November 2023 by gary salmeri
Great place to get you outdoor stuff. Got a gun safe and the staff was very helpful and even loaded in my truck. Definitely check out this place it has ton of cool stuff
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November 2023 by Michael Flin
GREAT GREAT customer service thank you so much Kayin I was looking for a specific box and coming upon further inspection Kayin helped me find exactly what I needed. Thank you so much I really appreciate it and shout out to Academy sports for having great employees like himself. !!
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October 2023 by Peter Holtz
I went in looking for pants with removable legs for a trip to the Philippines and walked out with the pants and a few shirts. Staff was friendly and helpful. It's a big box store so it's a bit stale but they have a good selection. Not sure about the quality of everything there.
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September 2023 by Andy Richards
Prices seemed quite a bit higher than last year, but that is the same everywhere. It was time to outfit our daughter for softball. We did find a good sale on the bats, but everything else seemed crazy high. We were unable to find any help from an employee, but eventually wandered around long enough on our own to find everything we needed. Honestly, we didn't get everything there because of the prices.
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September 2023 by Steven John Harris
Nice sporting goods store. It was ery clean and divided into various sport areas. I hadn't been here before, so I killed time before a movie s by browsing through the store. I was very impressed and I will return when I have a need.
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September 2023 by brian Kre
Went to purchase a firearm for my daugther on 9 /17/3023 and she filled all the paperwork out and was apporved but was refused sale statein i could not pay for it on my academy account or any other way cause it was against florida law which is false i have plenty of experience purchasing firearms she continued to argue so I made her tare up the paperwork and told her she just lost a 500 dollar sale. Drove 2 miles to one of the biggest gun shops in the county and purchased the same firearm at a even cheaper price with a knowledgeable staff have cancelled my credit card and will never shop with this company again
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September 2023 by Bradley Mayhew
The store and staff are great. The website however stinks. I am sick of adding shoes to the cart only to be told they are out of stock. They do not update in a timely manor. Also, I get repeated alerts if I leave that out of stock item in the cart, so I have to go back and remove the item that they said was in stock, but was not, or I get pestered about not buying it. Dumb.
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September 2023 by Melissa Todd
Wish I didn't have to even put a star. I got to the register an realized my wallet was missing. I then walked outside to meet my hubby because he was meeting me to go eat so I figured he could pay for the items I wanted.when the female manager walked me outside am asked to look in my purse I agreed and said I'm no shop lifter your welcome to look at where my cart is still at that my makeup pallets we're all that I had inside my purse and my keys..After my hubby arrived we went to walk back in when the lady said I don't want her inside here. Never once have I given her the thought that I was shoplifting I've never done that in my entire life.. I was so insulted I filed many compliments
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September 2023 by Sho
Horrible service. Today was the first day I ever set foot into this store. I was followed by multiple employees. All I was trying to do was go to the back of the store to look at shoes, since I was need a new pair for work. The employees made it well known they were following me around the shoe area.
