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November 2023 by Linda Von Ins Shields
My sales rep was Matt at the Pinellas Park location. He was extremely helpful and went out of his way to put together What I wanted. He's truly an asset to your company and I honestly hope he is recognized for his professionalism. I have referred a few friends to do business with him I will continue to use that location for all my household needs as It was a great experience. Thank you. Linda Shields .
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November 2023 by Bella J
My kids were going inside to look around at some prices for me and one of the workers was watching them and then the worker went up to them and told them “you can’t be in my store if your under 18 so your gonna have to get out my store” so she assumed their ages and kicked them out for looking around. One of the kids are over 18. So she shouldn’t be assuming people’s ages and being rude to them.
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November 2023 by Talia Whitfield
Wish I wouldve looked at the reviews first. Everyone on here saying beware is absolutely right. They will def win you over at first with their “charm” but its all a facade. Theyre just professional scammers. Paid over 3500 dollars and my entire order is wrong and they refuse to fix it. They added 450 dollars in protection plans that they never asked me about multiple delivery fees of more than 200 dollars for one delivery. David the salesman convinced me to buy a 150 dollar mattress protector which I was already getting a free one with the warranty and he knew that. I asked for two of the high pillows that came with the mattress for free and they gave me standard ones. When calling Joe about it he said “well theyre on back order and he wouldnt wait even if they were able to get them switched out” as if he is the one who has to use them. Theyre a complete joke here at this store and corporate is no better. Ive taken their survey and even reached out to corporate via phone calls and messages all to no avail. They just pass the buck. They could careless if you enjoy your product after they get your money. Got down the street to Ashleys. Theyre much more reputable and thats where I purchased my other furniture.
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November 2023 by Mike Dodd
Bought a Beauty Rest mattress, and purchased the 3 year extended warranty. Unfortunately the mattress is already losing shape within 10 months and has depressions greater than 1.5" but the warranty was swiftly denied. This mattress was a lemon but no one at Conn's Seems to care. Putting this here so customers can be aware of deceptive warranties.
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November 2023 by Raina Jones
My husband and I have been to all the major furniture stores. We even traveled to the new City Furniture in Plant City. I could not find what I wanted. Though, we had been to Conn's HomePlus a couple of times, we weren't looking to buy. We were always met with friendly Service personal who allowed us to browse without being pushy.On 10/20/2023, we entered Conn's HomePlus looking to purchase a love seat recliner and a accent chair. David, who is very friendly and professional, met us at the door. He asked me what I had in mind and I explained what I was looking for. It wasn't long before he showed me exactly what I wanted. The pricing was great and the financing option exceptional.I will be using Conn's HomePlus the next time I am in need of anything.
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October 2023 by Mel B (DaRealMelB)
Courteous, friendly and no pressure salespeople. Purchase process was very quick and easy with a large selection of items. I would recommend this store to anyone
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October 2023 by Suzanne Glindmyer
We were greeted at the front of the store by Mark the Store Manager. He was very helpful and knowledgeable as he guided us through the different appliances we were looking at for our new home. Although we weren’t ready to buy today because our house still has a couple of months to go we will definitely be going back to Conn’s when we’re ready.
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October 2023 by Judy Ottaway
Highway robbery for delivery charges! the staff will not work with you and the delivery time on major purchases after paying $250.00 cannot be guaranteed! Advertised next day delivery and Website shows items in stock, I was quoted late October the earliest and likely later! Most companies do not charge more than $100.00 for delivery especially when it is a good size order. I was told that it was IMPOSSIBLE to charge less for delivery and while in the store, I put same order on website and was only going to be charged 200.00. I say ONLY, since it was less than in store!. The atmosphere is WORSE than that of the notorious USED CAR SALESMEN techniques. We left without making a purchase.
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September 2023 by Richelle Harrison
We were met at the door with a friendly smile and great customer service. Went in with an idea of what we were looking for and David K took very good care of us. He was very knowledgeable and took his time to give us quality advice based on our needs. The manager was also very personable and easy to talk to. We left satisfied with our purchase. Definitely will be going back if we have future needs.
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September 2023 by Ann Grace
This is an update to my last review. Please avoid shopping at this store. I will be writing Mr. Norman Miller about my experience. The lack of service and resolution to my issue with the purchase was shocking, disturbing, and disappointing. I dont fully blame Matt, he had the right attitude. It was his bosses who did not do the right thing. They. will tell you anything to get you to buy. Watch out, these people lack integrity.
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July 2023 by Terry Ponder
Nice store, Matt was a awesome salesman and all questions were answered and made my purchases much easier to make. Thank you for a awesome experience.
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July 2023 by Ryan Hughes
My daughter broke my TV and I needed a TV ASAP and went her and David, Matt and Cody were extremely helpful and got me into exactly what I needed super fast with very low payments, would recommend to everyone, thanks for the great experience!!!
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July 2023 by Sophia Battle
David Karlak offered top service and product knowledge!! I was able to purchase the perfect Samsung washer and dryer at a terrific price!! Delivery was arranged for the very next day. Set up was seamless. Thank you Conn’s!!
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June 2023 by Jeff N
Staff is very friendly and willing to answer questions while not pushing you to buy higher priced items. The salesman, David was nice. Showed me the exact sofa I was looking at online. Sat down with me to tell me all about it. I mentioned getting a tv also, and he walked me over and introduced me to Joe the manager, who was very knowledgeable and honest about different models. Conn’s has great service and good financing available. I would recommend checking them out.
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June 2023 by Destiny Wright
Wouldn’t recommend to anyone, so unprofessional. Sarah wasted my time after calling me and inviting me to come down. Came and had to bring my two children. Sat around for 10 mins without any answers to why she can’t pull my account up. Ask me for email shows email then tells me I need to reapply. When applying to link sent i get told my card isn’t accepted with their company. Then I’m told that my ID isn’t accepted either. Lmao what a joke glad I didn’t make a purchase here and waste my time with that too
