BayFirst Bank is a community bank that prides itself on delivering exceptional customer service across its three divisions: SBA Lending, Residential Mortgage, and Community Banking. Customers consistently praise the bank's helpful and professional staff, who go above and beyond to assist with a variety of banking needs, from opening accounts to resolving online banking issues. The bank's downtown St. Petersburg location is particularly well-regarded, with clients describing the staff as upbeat and having a can-do attitude. Overall, BayFirst Bank is redefining what is possible for a community bank, providing quality banking experiences and keeping customers informed every step of the way.
I have been with this bank forever 10 years and I am alerted to anything out of the ordinary before they pay out. The people at the Pinellas Park branch have always gone out of their way to help me.
August 2025
If you want a respectful, professional, efficient place to bank then this is it. The big banks can't compete or compare.
August 2025
Every time I have a question or problem the staff is johnny on the spot with my answers. Great service all around