Metro by T-Mobile offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is consistently described as friendly, helpful, patient, and smart, often going above and beyond. They walk customers through the best plans with unlimited talk, text, and data. Reviews highlight that the workers are kind and have fabulous patience, making the process easy for everyone. The store is noted for resolving issues satisfactorily. Customers express strong loyalty, calling it the only store they will ever visit for their phone needs.
You will not find a better customer service experience then Sheila at 49th St, Pinellas Park -- we work with adults with disabilities and Sheila is so patient and kind. Thank you for being a rockstar!!!!!
February 2025
I went into the store to pay my bill on 1/29. I am so sorry I have no idea who I spoke with but the woman who helped me was the best part of my day that day. I was having a TERRIBLE morning, ugly crying and everything, and the associate helped facilitate my transaction and get my phone back on with compassion. Thank you.
January 2025
I came in an I had issues with my phone an Frank and Ruben helped me out a great deal, they went above and beyond for me an this is the only store I'll ever come to
