Metro by T-Mobile offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is consistently described as friendly, helpful, patient, and smart, often going above and beyond. They walk customers through the best plans with unlimited talk, text, and data. Reviews highlight that the workers are kind and have fabulous patience, making the process easy for everyone. The store is noted for resolving issues satisfactorily. Customers express strong loyalty, calling it the only store they will ever visit for their phone needs.
You will not find a better customer service experience then Sheila at 49th St, Pinellas Park -- we work with adults with disabilities and Sheila is so patient and kind. Thank you for being a rockstar!!!!!
November 2025
The customer service rep was extremely helpful, and has a great personality. Definitely my go to store for all my phone needs.
September 2025
Thank you Anthony for helping me with finding a new phone and being very kind and patient. I will definitely go back to this location. I've never had a bad experience there. I always walk out very satisfied. Thank you
