-
March 2024 by Carlos Palma
Friendly Staff Fair PricesGreat Location
-
March 2024 by Jackie
Pretty unacceptable for a pet store to allow a customer to be getting their own fish from the fish tank like I saw the other day while the associate just stood there ignoring other paying customers.I came from across town to specifically get fish here because I had gotten good feedback from someone but I won't be back.
-
March 2024 by roseann glover
They don't take care of the animals very well.I got a guinea pig there recently and she's about 2-3 months old. The day I went to get the guinea I asked if they could trim her nails before I take her home. They told me no and that they don't groom the guinea pigs. So I brought her home a bit annoyed. About 2 weeks later after having her and having her get used to us I found her nails sharp and starting to curl. Which made me mad becausethey didn't even try to trim her nails while she was there. There was also another guinea pig in with mine and is still there and her nails haven't even been delt with. If I had room for another guinea I would love to get the other one but sadly I'm not able to. They claim they're licensed to carry the animals but not maintain them in certain ways while they're there. Makes no sense at all.
-
March 2024 by Renee Sutherland
They need to revamp their online inventory (which they said they are working on), didn’t have the dog food we were looking for even though their website said it was in stock. Made a trip there for nothing. Friendly employees.
-
March 2024 by Courtney Barrera
The staff is great I was just disappointed in the self service dog wash. No brushed, no ear cleaning stuff. The water wouldn’t stay cool. I had on all cold water cause I have a husky and there already wasn’t a lot of ventilation and the water kept getting warmer which was really weird
-
March 2024 by Devan
I love there grooming department ! Melody was great grooming my dog Roxy. They are affordable for bathing, and saves me so much time and energy! Yes I use to use the self serve dog wash but this is so much better ! I do an okay job but they do an even better job, and they are more affordable than most places around here for bathing services. Highly recommend to give it a try if you are tired of using the self serve wash !
-
January 2024 by Valerie Núñez-Pizarro
The customer service and groom room is always top notch, so this isn't a review of the employees. It's absolutely absurd to charge $50 for the dirty dog self-wash card at the end of 2023, when at the end of 2022 it was $30 at other stores. I don't have the capability to wash my dog at home, but now I'm needing to seek cheaper alternatives for self-washing stations because of "inflation" ?
-
December 2023 by Sandy Faver
Love the wide selection of products for our little critters. Staff is very helpful and store layout makes it easy to find what you need.
-
December 2023 by Holly Eastridge
I love this store. Just wish they carried more beef and fish products. Everything has chicken in it and my dog has allergies to chicken.I do enjoy shopping at this location, always nice and clean
-
October 2023 by kota jackson
Absolutely love love love this store!!! Very great customer service and wide selection of merchandise for my pets… Would recommend to anyone with pets or looking into owning pets! I adopted a banana ball python from here and she has been thriving!
-
October 2023 by Kathryn “Kate” Williamson
Representing Pet Skunk Advocates and wildlife rescue of Florida, miss lilly, a 9 year old skunk, and I, human, were fortunate to help with the first in store event, of many more to come, of the grooming shop!! Too much fun!
-
October 2023 by kylie broussard
Very satisfied with the self service dog wash! Much easier to wash my pooch rather than at home.. definitely saves me from cleaning a mess on my own floor! Thank you so much !!
-
September 2023 by Maria J.
They do not have a selling of animals policy that can protect an animal from being sold to be killed.I contacted corporate office about my concern abd a local vets concern that a black cat was being displayed fir adoption near Holloween, where some may sacrifice them in a ritual around this holiday, and requested that a policy be put in place whereby the store manager can withhold the cat from being sold at least on Holloween day...I was informed by customer rep. The corporate office that " that will be considered discrimination against a person or religion even if it meant the animal was going to be killed"
-
August 2023 by Rachelle Vincenti
I was surprised. I thought Pet Supplies Plus was incredibly expensive. And it is...but only for certain items. Treats & toys are definitely pricey but for your "better" food brands like Fromm they're actually cheaper than ordering online. I would do some comparison shopping. The store was clean. Staff was helpful although no interaction other than at the register. Definitely get a rewards card to save additional money
-
August 2023 by Christina Littlejohn
This is my go to pet supply store. I like to feed my cats Basic Instinct and Honest food. The prices here are cheaper than Petco and other pet stores. The staff are helpful and accommodating. They always have the cat supplement I like to give my kitty's too. I also like their deals and reward program. Parking is great plus it is next to a really nice Publix.