Petco in Pinellas Park is a well-regarded pet store that offers a wide range of products and services for pets. Customers appreciate the friendly and knowledgeable staff, who are helpful with product selections, including items like hemp products to help calm pets. The store is praised for being clean, organized, and providing a positive shopping experience. Many customers have had success with the store’s services, such as full-service grooming, veterinarian care, and pet training classes, even amid challenges like hurricanes that required staff to extend training sessions. The store also provides pet adoption services and vaccination clinics, demonstrating a commitment to pet health and welfare. However, some customers have expressed dissatisfaction with the store’s return and exchange policies, especially regarding unreceipted items and non-members. One reviewer had a negative experience with a policy that limited exchanges to store credit based on the lowest price in the past 60 days, which they found unfair and unusual. Despite this, many still highlight the helpfulness of staff members like Keller and others who go out of their way to assist customers. Overall, Petco is seen as a caring and professional store that offers quality products and services, with a few concerns about return policies that may affect some shoppers.
I love everything the prices.The only thing I do not like is the Cologne.Smell that hits you in the face when you walk in. It's very overpowering. Other than that I definitely recommend this petco.
March 2025
A great experience good deal on cat litter and everybody was very helpful
March 2025
The staff is super friendly here and it's a large store with a large selection for all your pet needs!
