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December 2023 by Patsy McCain
I wouldn't take advantage of their first month for free/ Half off or any type of deals. They raise the price of your original contract. They are supposed to notify you before they raise the price but they did not notify me and did not correct the email address that was given properly the even locked me out even though I was paid up. Do not take any of their advice they give you because they'll steer you wrong.. take out the insurance and read your contract.=SEEMS SOME MANAGERS SET UP PEOPLE FOR FAILURE SO BEWARE OF PUBLIC STORAGE. -ALTHOUGH I DID HAVE A GOOD EXPERIENCE =AT A LOCATION IN PASCO COUNTY US 19. AND JENNIFER IN PINELLAS COUNTY ON 19 IS A WONDERFUL , MGR. A WONDERFUL PERSON
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November 2023 by Benjamin Julian
David is amazing. Very helpful
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October 2023 by Mike Smallwood
Valerie was a Great help with my storage née
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August 2023 by Danny Pereira
I never leave reviews but I had to. The Property Manager Kristina is AWESOME!!! She was professional and very helpful with ALL my questions...
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July 2023 by Kaytee B.
RATS, RATS, AND MORE RATS! NO KIDDING!I would love to give minus stars... if these were rats instead of stars, I'd give 50..... rats? Well... yes... CONSIDERING RATS HAD INVADED MY STORAGE UNIT! I have been paying for that unit for 2 years. It is supposed to be climate controlled... I guess for Florida, 90 degrees is the climate... because that's how hot it was in there the day I went to empty my space.In addition, and to my horror, when we opened the space (that has no interior light), and the movers began pulling out my belongs, we saw OVERWHELMING evidence that there had been rats in my unit for some time... feces and urine covered everything. And when they brought the pieces home, and took the blankets off that had been covering my furniture, more rat feces... but now it had been brought into my home.Not only was there feces and urine, but the rats had chewed into some of my boxes, but worse, INTO MY SOLID WOOD FURNITURE!Wait... it gets worse, when I went to the front office to tell them... THEY TOLD ME THEY KNEW ABOUT THE RATS. The manager was busy doing an inventory of the empty units to see where there was evidence of rat activity - and they had already put out traps for them - so they KNEW there were rats in the facility for AT LEAST a week or two and did NOTHING to notify their customers who had belongings in locked units!So for two years, I paid for climate control that did not exist - and provided a lovely living space for rats that ruined so much. The manager even admitted to me that the place needed to be shut down... I'M NOT KIDDING "This place needs to be completely shut down"... WHAAATTT? And none of your existing customers were notified?!One smaller note is that I actually had 2 units - one at this location and one at another about a mile away. The second location was kept up nicely... HOWEVER... both places put out that their offices open at 9:30... We waited at the decent location until almost noon - I called the corporate number and the local number numerous times and was never able to reach anyone to help us. So, not only do their facilities suck, but so does their customer service!
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June 2023 by Chris
NICK IS AWESOME! Be sure to ask for him! He's super knowledgeable and can help with any of your storage needs!
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April 2023 by Tara Pruett
RUN!!! As of 3/2/22 my storage cost was $181 . It is now 4/13/23 (just one year later) and it has gone up to $355!!! That is an increase of $174 in one year!!! Ugh! This is so stressful. That's an extra $2088 per year!!! I've had storage units in the past and never, ever, have I had this type of increase. I never would have chosen you had I known this was the case.
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April 2023 by Tony Vidal
Nice and clean facility. There is only one cart to help bring or take out of your unit. This should be fixed with multiple carts.
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March 2023 by CATHERINE SIRAGUSA
NICK WAS SO HELPFUL TO US WHEN WE WERE AT THE PARK BLVD. LOCATION AND EVEN HELPED US WITH ISSUES AT ANOTHER LOCATION! THANK YOU NICK!! A+A+A+
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March 2023 by Michelle B.
Overall, this storage facility does the job. I have used Public Storage twice now for short term storage with little to complain about.I am giving a 4/5 to the one I am currently using for two reasons:1. I was charged $20 for a lock. In the receipt, it says if you already have an approved lock, to bring that lock and get a refund. We brought the lock I purchased from Public Storage the first time. It says "Public Storage" on it. It was not approved. You now have to use a special type of lock, not a regular padlock.2. No one is ever in the office? I've tried to buy boxes a few times, during the posted working hours, but the door is locked and no one is there. Even when I call, no one answers the phone.Other than these two minor issues, I have no complaints. The pricing is fair and it's month-to-month. And in spite of not being able to speak to a human, I was able to rent my unit entirely online without any hiccups.
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February 2023 by Fred DiPinto
Mark was very understanding and helpful. He made the whole process so easy.
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January 2023 by 2 Unknown Pickers
Happy with our decision for this storage facility. GREAT setup, super helpful staff. Thank you Nick.
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January 2023 by Nikki C Babcock
Mr wade was very nice to us and helped us out when we needed it. Thank you again again Saivion
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January 2023 by Cathy & Tony S
Nick is amazingly helpful!! Super clean facility... highly recommended!!!
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December 2022 by Tina Johnson
Great storage facility! Property is always clean with great customer service
