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December 2023 by Hannah Graham
When I bought new tires at Sam’s Club, it included a tire warranty. With all the construction going on here in the Tampa Bay Area, I’ve had to replace several flat tires, and my warranty has covered ALLLLL of them!!!!!!!!!!!!!I really just wanted to leave a shoutout to the hardworking men here……lamentably, I don’t know these guys’ names. They stay on their grind, though! They work so diligently and honestly. If they can accommodate, in my experience, they will. I have not left here disappointed, only elated that my warranty has covered so much, and that the men at Sam’s Club Tire work so hard to help me. (I wish Sam’s Club would hire them some additional help. They have a lot to handle over there in the Tire Centre).Thank you so much, guys, for each and every time ya’ll have come through to save my days! <3
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December 2023 by Kathleen L.
Sam's Club is a great place to shop - in-store or online. The scan & go is my favorite way to shop at the store. Simply use the app to scan your items, checkout on your phone, and go directly to the door where your purchase is reviewed. Fast & easy. Having a plus membership provides for most items to be ordered online with free shipping. You also can take advantage of bonus shopping time (early with fewer customers).The store is very clean and easy to maneuver.
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September 2023 by Laura Clisset
Excellent service.
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August 2023 by Jonah Hoppe
a fantastic crew, i really enjoyed everyone here as they replaced my tire from a nail. Jordan was a fantastic help and is a great resource. Thank you for your help, I will for sure be coming back
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May 2023 by Steve Rupe
Awesome lady got me in on a day they were busy and short a guy...
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March 2023 by Peter N.
My doctor says I absolutely positively must lose weight! So I went to Sam's Club and bought about $75 worth of fish. I got scallops pound and a half for $30, I got blackened salmon skinless and boneless on sale for $15, I got raw deveined and tail off shrimp $18, I got 3 pounds of Swai fillets on sale for $12. I have never heard of Swai before but the price was right so I thought I'd try them.I also got apples mushrooms and broccoli fillets for my veggies and fruit. I also bought six top sirloin steaks for $22, and chocolate covered raisins because I have to have at least one treat $13.
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December 2022 by Bj Mackay
Waited 2hrs but they did good job for now Tammy was very efficient to her jobGlad I upgrade my membership ?
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December 2022 by George “Boca”
Bought a battery for my car. Staff was very helpful. Good prices.
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November 2022 by Charley C.
Super sweet staff, older gentlemen with a beard was very helpful during a stormy day and even filled my car up for me so I didn't have to stand out in the rain! Glad to call this location my home store (:
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August 2022 by Wendel C.
Most Sam's Club are efficiently run. Unfortunately this is not one of those Sam's Club's. This club is completely lacking in customer service. All indications are a need for new store management. Just try to call the store - the phone rings and rings then automatically disconnects. This is not how a business is runMost certainly- when BJ's or Costco moves closer there will be a tsunami of customers leaving as quickly as possibleUpdate/On 8/5/22 was in the Club. Nothing has changed - employees are untrained and management wanders around aimlessly or clusters in groups socializing. The customer service desk is an embarrassmentTrying to return a item took over 20 min in line only to them be told the ONE attendant didn't have clearance for register. Now my self and another customer we're told to get into another line (unstaffed) and that they were calling for another attendant. Over 10 min later no one ever came however 4-5 employees were all standing together in what appeared to be a "what did you do last night" bs get together. Finally an assistant manager walker over from the group and proclaimed the employee who called for assistance didn't use the "walkie-talkie properly.After 40+ min a simple one item return was accomplished on the 2nd try by the attendant.Prior to leaving asked to speak to store manager Joshua Prince who was (of course) unavailable. Provided my phone contact and was assured of a callback that NEVER OCCURRED. Attempted to call the listed number - no one answers, 50+ rings till disconnects. (Same issue as noted 7 mts ago).Why list the manager name/phone on receipt when neither respond and/or work. Joshua Prince simply isn't doing his job and it flows downhill.It's no the employees fault, it's clearly insufficient training and dysfunctional management. When will home office visit this store and make the needed changes - starting with the store managerUpdate 8/31/22Let another message for store manager Joshua Prince and although callback promised- no call. Just amazing that a obvious failure like Joshua Prince is still employed. His name and phone number on every receipt - for what purpose? Mr ignorant doesn't call customers back
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March 2022 by Lynndel F.
Hey what can I say Sams Club is big and they have it all. They're friendly and I found what I needed and more.
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December 2021 by Maria roldan
Very disappointed. After I waited 5 days for the tire to be delivered, they gave me an appointment 5 days later to install the tire. I did not feel safe waiting any longer since the spare is smaller and I had no spare in case of another flat. I went to another store who installed a new tire in less than an hour. I lost the warranty and paid full price but safety for me is important. I learned my lesson. Never pay extra for a warranty.
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December 2021 by Mary Rybicki
I had an issue with the tire and was pleased to be in and out in less than an hour.
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December 2021 by Don Auxier
They done a great job getting my tires rotated.
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October 2021 by Nesia M.
Great customer service but they were out of alot of items. I know not their fault. But I have to mention it. Their fruit tray was frost bitten which was disappointing for my event. Cookie tray quality wasn't up to par as well. Cookies were salty! So I don't recommend getting party trays from here. As with everything else prices also seemed to have risen. I found myself wondering is it worth having a Sam's membership in today's world.
