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October 2024 by John N.
I made the mistake of shopping here 3 times and the 3rd was my last. Never again... While I always expect a "lesser" shopping experience at most any Walmart, this location offers the maximum misery that any Pinellas Park destination is capable of. Expect zero customer service, self check-out lines packed 6 deep or more, shelves that look like the Tasmanian devil paid a visit, and a collection of obviously homeless and "meth head" individuals lurking outside that are hell-bent on making your visit here even worse. I'd rather make a 30 minute drive to avoid ever shopping here again...
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August 2024 by Carolyn L.
The ending for my home delivery was great. .The first deliver arrived on time, but there was a heavy rainstorm and my Husband was sitting on the porch to help with an umbrella. Then 2 minutes later the driver drove off. The report on my phone said could not be delivered. I.immediately called the store and explained what happened. Zack took over and said he would get it delivered as soon as he returned with the order. And yes he did and called to make sure I got the order. Blessings to Zack. Made my day and supper! Love the service
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May 2024 by Robert L.
No customer service until 8 and if you are lucky 1 person doing checkout I'll pay more for publix to have them do the checkout job which im paying for
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February 2024 by Katay K.
Best prices for almost everything from toilet papers to meat.i shop here locally but sometimes online also.
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October 2023 by R R.
KAREN the customer service person, the most rudest, obnoxious, incompetent person in all of walmart. On her cell phone shuts down the customer while on personal calls. The customer service desk was closed for at least 30 minutes. And she refused to open it until her call was done. Never actually opened, another person took care is the customers. People like Karen, give walmart a bad name.
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February 2023 by Linda B.
always a hassle get my rx's filled out of stock wrong brand no follow up worse and worse daily, now told go to south side to pick up my albuterol solution I have copd I dont drive smh need to find someone to get it. the one on park and 66th my mom lives right next door at 78 she's not driving to south side. my anxiety medication 2 weeks still waiting
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December 2021 by Sierra D.
I don't like going to Walmarts and this one is exactly why, you just feel dirty going inside. Also, Emily needs to be retrained, awful customer service.
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November 2021 by Jeannette J.
Ordered groceries for pick up last night. Woke up with flu so called at 6am to cancel my order that is to be picked up between 8-9am. After being on hold for five minutes (which when you're sick seems like a long time) I was informed that even though they would be filling my order I couldn't cancel unless I called an 800 number. Did I mention I had been puking for hours? The man I spoke with was so rude and his view on my dilemma was "I'm just doing my job". I told him it was his choice because now I would be going to pick up groceries knowing I'm sick. He hung up on me. They do not care about customer service at this location and I won't be back (after picking up my order this morning praying I don't puke). I had been spending several hundred dollars a month on pick up groceries. To force someone to pick up groceries knowing they're sick is absurd. That man may have talents in the retail world but customer service is not one. Who hangs up on a customer? And he's in charge? No, I won't be back and I'm sure he's happy to hear that.
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October 2019 by Another Y.
I'm updating my review because this store(finally)added hand held scanners at the self serve checkout lanes,making it much easier to deal with larger items like those big bags of pet food. I'm giving them a one star only increase because they still have issues in the customer service areas that need improving.
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July 2019 by Frederick N.
Best experience ever at a Walmart. I went their when the store is slammed on July 4th 2019 at 4PM. Susan the manager on duty is running back and forth putting out fires and dealing with not to happy customers. When my turn comes this lovely woman greats me like I am the first shopper of the day smiles and resolves my issue above and beyond what she was obligated to do and mine you it all involved a package of hotdogs and sausage. I went to customer service counter and was greated by Afsana who took care of me immediately as Susan had directed, without delay. I had to give Susan a warm hug on the way out because she treats everyone as if she just walked in the door. Ms. Marcy Vickers, please thank Susan and Afsana personally for me. I wish I could shop here regularly but I am visiting from Georgia. What a great welcome to Panellis Park Florida
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April 2019 by Another Y.
This is the only Walmart that I've been to that doesn't have handheld scanners for the self service checkout.For people like me that buy large bags of pet food this is irritating. The alternative is to wait in a long line at the one or two regular checkout lanes that they have open. So,for this update I still give this place one star.
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July 2018 by Emily M.
I come here sometimes because it's convenient for me. However I hate to come here so much that I will drive extra distance to go else where. The employees are the worst!! So rude every time!! And they obviously don't care about their job. They will stand around talking and not working while staring directly at you knowing you need help. Plus the produce is always old and rotten, I will never buy meat or produce here!
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August 2017 by Jon V.
I drive up and it's dead. I get inside with one person ahead of me thinking, oh great, I'll get my oil changed and be in and out of here quickly! HA! After Tonya took here sweet a** time with the one guy, she proceeded to call people from the waiting room to update them while ignoring me. 20 minutes later, she finally gets to me after discussing the weather and everything else with everybody else, just to tell me, you have to check in outside for oil changes. I go back outside, and by this time, there is a line of cars! Thanks again Tonya, you are worthless! Now you might think I missed some signs or an employee out side directing people, but you'd be wrong. As I went outside and waited in the heat to be checked in, I looked and there were absolutely no signs or directions. The booth where another employee should have been but was vacant when I arrived, now had two people. Where were they to begin with! Even though there were two people outside checking people in, only one was working while they both held lengthy conversations with people about their kids, first day of school, their interests, etc. 45 mins later, I'm now sitting in the waiting room, still waiting for something that should have been relatively quick in my opinion. Personally I'd fire Tonya or send her for retraining in the efficiency department! Bottom line, I should've known better for expecting anything else from Walmart! Sears failed Kmart failed woolworths failed and so will Walmart. Especially with this kind of customer dissatisfaction. 0 stars if I could!
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August 2017 by Alissa H.
Usually hate going to walmart because of the lines and service but this one is probably as good as it gets. Not overly crowded and decent selection of items
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May 2017 by Michael L.
They no longer open 24 hours. Guy was yelling outside at us for coming in " we're closed!" over and over and over again --weird
