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July 2024 by Bob Ijaz
Alex and Jason are amazing representatives, always very helpful and get everything resolved!
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June 2024 by Marty meyer
Bought a screen protector, carried it back 4 times for cracking under warranty, upgraded to a newer more expensive one, there was only one person in store with at least 6-7 people waiting so he was rushed to apply screen, dropped screen protector on floor and still applied with bubbles on screen, I did not have time to wait or dispute the issue, went to another store to try and get taken care of, was charged for another screen protector at full price, asked to speak to a manager and was informed I would not like the result and they would probably laugh at me. All around piss poor customer service and product. Won't happen again and I will spread the word.
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May 2024 by vantrell byers
It was a great experience and excellent service
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April 2024 by Charles Kellner
Alex did a great job on explaining all aspects of my trade in. I got a great offer. He was patient with me since I am not tech savvy. If you go to this store be sure and see him
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April 2024 by Christopher Sterling
Great customer service whenever I go in there no matter what I go in for
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January 2024 by Earl Jones
Excellent customer service
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January 2024 by Jay
Good customer service everyone I walk in there with an issue it gets resolved !
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January 2024 by dylan moore
worst att store or any store in general I've ever been
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November 2023 by Carolyn Foret
When replacing my screen saver on November 11th the salesman put an iPhone 15 pro screen saver on my iPhone 14 Pro. A week later it has a chip on the edge. I went in today to tell them they put the wrong screen saver on my phone.The gentleman said the screen size is the same so there’s5.8”no difference and refused to change it unless I paid for another one. I told him to check online and he’d see that they’re 5not comparable. He refused so I reported to AT&T and a manager said the screen savers are different for those two phones even though the screen size is the same. The 14 pro screen saver is 5.8” X 2.8”. The 15 pro screen saver is 5.6” X 2.6”. Learn your products if you’re going to sell them. AT&T made it right and they noted the store that did this.
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November 2023 by Chris Crawford
I would avoid going to this AT&T store. They try to talk you into a higher priced plan. I was signed up for a plan I didn't want. I had to go back 3 times to get it straightened out. When I finally got what I wanted. The employee submitted my payment twice. I had to file a dispute with my bank to get one of the charges for my payment reimbursed to my bank account. Huge waste of time and a pain to go through.
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September 2023 by Michael Griffith
good service here
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September 2023 by SABRINA DAVIS
Good service ?
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September 2023 by Robert DeVane
Excellent service and professional stuff
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September 2023 by Rosa Oropeza
Good service
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September 2023 by Ramon Trutie
Good service