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July 2021 by Patrick Ostman
truck was old (136k miles) and had a problem with its throttle which caused it Rev up while at a stop while in drive.Very scary sitting at a stop light and you fighting to keep the vehicle from going into cross traffic by literally standing on the brakes.
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May 2021 by Stephen Baker
Great customer service
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April 2021 by Dan Alger
Helped me with everything I needed... ?
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September 2020 by Christopher Koll
Wonderful, Great staff, Fast service, I just cant say enough about them....
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August 2020 by Willard Allison
Good people and friendly and helpful
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November 2019 by Denise AndJohn
Wanted to rent a truck for Sunday. Asked to pickup on Saturday but needed to return on Sunday by 11am or pay for 2 days. We have rented from this company multiple times but never again. Young lady answering the phone was extremely rude. Poor customer service.
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October 2019 by Jesse Bloise
Waaaaay cheaper than U-Haul, if you know how to pack you can fit a 3B 2B house into a 16ft box truck oh, did I forget to mention you get 88 miles included in the price? And getting the truck was easy.
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August 2019 by bouquet d liz
Excellent customer service, Rachel went out of her way to make sure we got a truck and trailer at the same location...
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August 2019 by Mary F.
Will never ever rent a Budget truck again. I was given a truck with a missing driver's side mirror & when I asked about it I was told if I was nervous about any damage to take a picture. It is unsafe to rent a truck out missing mirrors. I was relocating from Florida to Georgia & had several close calls as the missing mirror caused a horrible blind spot. After loading truck we realized there was a leak & it took 25 minutes to get a customer service rep & then 3 hours for someone to come out to repair, ridiculous. I do not recommend this facility!!
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May 2019 by Joseph Demidio
Ok place
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August 2018 by Jeffrey Brady
I needed a truck to move and in a hurry, and this Budget Truck rental location did all they could to help me out. It was a last minute decision to get a truck, and we were glad that we did as it rained the entire day we had the rental truck, so none of our things got wet. The prices are more than reasonable.
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April 2017 by Jody Hornbeck
Very helpful
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January 2017 by erikus candis
Malissa gave me really good service and she was very pastient when it came to me making reservations.
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March 2016 by Shawn Willard
Cost way too much for a Ford F450 with a fifth wheel.
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February 2016 by Eddie & Christina Deese
Horrible Horrible Horrible.... I don't HONESTLY know if it could get any worse. The only sane part about this is that they actually helped us out when we purchased a 2nd truck. BOTH trucks that we received from this place leaked all in the cab and in the box area. By the time we arrived with our items, our boxes (and heirlooms) were SOAKED!!!! Both trucks had some sort of transmission problem, Both had multiple items broken inside the cab, one of the seats slid back and forth while we were driving. The large one's radio didn't work..... until it DID! My husband hit a bump in the RR track and the thing came on FULL BLAST!!!! Both of them had very dull lights, one of the break lights kept falling off. We moved from Plant City Florida to Athens GA in January, and put it this way 507 miles of PURE HELL! When we arrived I told the dealer all about the issues and how these trucks shouldn't be on the road. He advised me to call customer service, which I did.... SURPRISE they are in MEXICO! I literally was on the phone with them for 4 hours disputing this crap. I paid over $850.00 that basically was just for a REALLY big pick up truck with a tarp on it! My suggestion???? Go to Penske, spend the extra money for a NEWER, CLEANER WORKING TRUCK. Don't give Budget or ANY of their retailers your money.... you won't be very happy with it.
