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January 2021 by Bethany Robinson
Love this place. The staff is very friendly and super helpful whenever I’m looking for a specific type of product.
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December 2020 by Tink Johnson
It was nice and clean but not enough skin care product.
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September 2020 by Laura Garcia
The plant city location is the only location so far that doesn't really attempt to help. Ask them for a missing product and they have always said it may or may not be on a truck load coming at some point. Ask a different location and once they have it they let you know or double check to make sure its not in the back.
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February 2020 by Brittany Mahan
The lady was very rude very unprofessional I was in there for about 15 mins before I even saw the lady
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December 2019 by The Boss
Very friendly staff. Fast to greet everyone and offered a flyer and answers to all my questions.On my most recent visit I did notice that many of the other hairdressers were very rude and abrasive to the cashier FOR NO REASON! One was even yelling from the back of the store making this shopping experience awkward.Plant City shoppers needs to learn some manners. Or take meds before leaving the house.
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November 2019 by The Woz
Very friendly staff. Fast to greet everyone and offered a flyer and answers to all my questions.
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November 2019 by Kimberly Deese
Customer service is lacking recently. Really miss Sharra she was always so nice and helpful. Always out of certain things lately.
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May 2019 by Joan Johnson
As a COSMOTOLIST--I buy my supplies there.
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April 2019 by Kareys Noria
Good staff
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February 2019 by Becky Austin
Second time in the recent months I have visited this location and boy, I've never dealt with such rude customer service. I used to adore the location as well. One staff member ignored me without a hello and when asked if they carried a product she looked at me like I was a moron. Maybe some customer service training a product knowledge training will help them.
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September 2018 by Tricia Gust
Great sales on hair supplies.
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August 2016 by Mark Jimenez
Best management of all time and always well stocked.
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April 2013 by Ali V.
While walking the shopping center that houses this store I decided to go in. Apparently I missed the small sign on the window past the door stating that the store is for "experts" only. I literally got two feet in the door when the cashier loudly asked if I had been there before. I answered no, to which she rolled her eyes and aggressively asked if I was licensed. I replied, "Oh no, I'm sorry. I didn't know this store was just for professionals." I turned to leave and with my hand on the door, she rudely said, "You have to be licensed to even look, okay? Get it? You can't be here." I completely understand that this is a store for professional cosmetologists, etc, but she was so dismissive and rude that I would never go there if I was a professional. I have a group of friends who are licensed (and opening a new hair and nail salon in Brandon) and were interested in the new store. I have warned them against doing business with this store. The cashier could have handled my mistake with a bit more grace and kindness. I was not rude and immediately turned to leave, but she insisted upon getting the last rude word.
