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February 2024 by Austin Severy
Great service and no wait
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February 2024 by Ugggh Lora
Rude pharmacy the indian guy the runs it hes very racist and discriminating against lgbt community i just didnt otch benefits with my insurance and to pick up my meds after just to lye said we cant give ur meds because i dont have insurance and refuse to run my insurance and tryi to make me pay 200$ worst of meds this the 4th time and i will be takinf them to court very soon cvs count your days and see you in court cus im make my $$$ of this lawsuit
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February 2024 by Stefanie Gaboriault
I really wish my insurance didn't force me to use CVS. Several times in the past I have gotten texts saying a prescription is ready, wait in a 20 minute line (different times inside and in drive thru), and then told my prescription isnt ready and that the texts are not accurate ?And now, got a reminder that today is last day to pickup a prescription refill, waited in line, and told they restock "last day" items at 9am. I would assume most people have to come after work; what sense does it make to have a last day option end at 9am?And they won't do a refill request in person. Was told I have to call to request (what difference does it make to ask in person or to call and ask on phone?). So a complete waste of time that will be followed by more waste of time... againOnly reason for 2 stars instead of 1 is that the employees are friendly when talking to customers.
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February 2024 by Buddy Salisbury
In and out got what I needed
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January 2024 by Cherity Miller
The CVS pharmacy tech helped me find the lowest price for my expensive prescription!! Very appreciated!!!
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January 2024 by Patrick J.
After a year of this Plant Cout CVS pharmacy I have decided to get my Rx at Publix. This pharmacy never tells me when my Rx is ready. They're not always open when hours are stated. Employee attitudes are very low.
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November 2023 by Kelly Tyler
I can not say enough about the store Manager (Ricky) at 403 N Alexander St. Plant City Fl. Angel in disguise! He went above and beyond!!! He should be recognized by his higher ups. I was so sick and did not want to come into the store and was having a problem getting through to the pharmacy. I had been on hold for 35 minutes and then was disconnected when the guy answered I had called back to talk to the store manager, which was Ricky, my angel, he had everything taken care of within five minutes of our conversation. thank you Ricky you’re a five star manager.
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November 2023 by Tara Grace
Absolutely terrible. Called them several times over the span of several days and no answer. They keep telling me my son’s prescription isn’t there when the doctor has told me they sent the information over. The man behind the counter was incredibly rude to me and I witnessed him be rude to two other customers behind me. He cut me off and walked away from me while I was talking to him. I saw him blatantly ignore a woman who only spoke Spanish and when one of the other workers asked him about it he said, “I couldn’t get anywhere with her, so…” and shrugged.He also went so far as to call another gentleman who came in to pick up his meds an idiot. I was astounded.
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October 2023 by Lindsey Hanson
Worst pharmacy ever deserves 0 stars. They never have the prescription that my doctors call in, I have been told that their system is down many times and I have to pay cash prices because they can’t look up my insurance, so slow, rude, and they have given me prescription for someone else. My insurance makes me go to cvs so I am stuck but if you can avoid
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July 2023 by Desiree Pagan
Horrible!! Just the thought of having to go to get my prescriptions there gives me anxiety. They always take forever, even days. I wish I could give them 0 stars.
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July 2023 by Vanessa Roman
Horrible service I have been trying to contact the pharmacy multiple times no one picks up. They keep you on hold and then after waiting 30+ minutes the calls gets disconnected. Never going back to this CVS store again.
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July 2023 by Leo Gomez
Worst pharmacy ever!!! Everyone in this pharmacy is super unprofessional. I was trying to get a medication for my daughter and they told me the doctor didn’t send it. I spoke to the doctor and she said she sent it over three times. I went back the medicine and they kept telling me they cant find it so I got the doctor on the phone and they refused to talk to her, my doctor said she tried to call them from the office and they wouldn’t answer, she was on speaker and was trying to give them a verbal order and they refused to talk to me or her. I asked to talk to the manager and she yelled over the wall am not talking to them. I tried talking to someone who could help me or even attempt to look for the medicine that the provider was trying to explain it went through but they all refused to talk to me, help me or even try to resolve it with the doctor. The doctor even told them she can provide her license number over the phone or to answer the phone she was on hold with them and they all refused. They are so unprofessional, they all couldn’t bother to do their job. I just needed my daughter to feel better. They all lack empathy, respect, and basic manners. I will never use this store ever, they are all pompous and incompetent.
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July 2023 by scott nolan
Tried to call three times over two days. Left two messages, no return call. Third time we were out on hold for 18 minutes then hung up on. Went in… waited forever to be told they didn’t receive the prescription the Dr office insisted they called in. Hard to believe CVS lets this store continue operating at this level.
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May 2023 by The CGM Network
I set up a table at CVS on North Alexander to assist people with Healthcare & Medicare. I appreciate the Store Manager (Mike), who was very helpful. I also appreciate Aetna for placing me in the store to help people. I will be at this store on Tuesdays and Thursdays from 12 pm to 2 pm. I hope you come by and let me help you with your insurance needs.
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May 2023 by Shawn Chaudhry
Avoid this pharmacy if you can. Not only was their staff incredibly rude when we first went in, they absolutely will not answer their phones. I stayed on hold for a total of 46 minutes only to get hung up on twice (one time they picked up, didn’t say hello, and just sat the phone down. I could hear the staff member ringing up other patients and talking to them for 3 minutes before they finally hung up). I even tried the provider line and they still didn’t pick up. There are some better local options in the area that actually still care about you as a patient (or a human being), try going there.
