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January 2024 by Jason Miller
Shelf prices do not reflect actual prices. When asked after looking at my receipt he said they were wrong and haven’t changed them but still did not honor price advertised.
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November 2023 by Edgar Posadas Sr.
Good service.
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September 2023 by c Carter
Napa know how. The girl helped me with pulling starters even though I wasn't buying them just to where I can look.the bolts on my Chevrolet pick up we're too long.I bought a mini starter the bolts are shorter. she helped me out big time. Call them up the prices aren't much different and AutoZone and advance a lot better customer service. Because they will go out of their way. At least the girl today did.
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July 2023 by Barry Young
Hey, really great people, good customer service, and my online order was ready as promised.They honored my battery's warranty even though I had bought it over 3 years ago out in Colorado, with no argument.One thing that really impressed me is that the staff had a number of repeat customers come in while I was there, and they knew their names. Only the type of service you get with staff that have been there awhile, staff who care and staff who go above and beyond.I will be coming back for all my automotive needs.
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July 2023 by Mike Antonelli
Great place for parts always have what I'm looking for and if not super fast delivery to the store usually never have any problems when I have to make a trip
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May 2023 by Chim Richells (SoulDestroyer)
Always awesome knowledgeable folks working here, they usually have exactly what I need
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January 2023 by JOHN BREMER
Well stocked and the staff was very friendly and helpful. They went above and beyond to help me match a cooling system oring.
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December 2022 by Marcia Hogan
Went looking for hard to find item. They had it in stock.
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November 2022 by Got 1
They've got what you need!!!
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October 2022 by Noéh Armando Rubio Aguirre
Called to make sure they had parts for our van. The csr stated that yes they do take it and to show the AAA Card at the counter and get the 10%discount. Well when I went to the store the other csr was not sure how to do so and aaked for help for an older guy and informed her that she don't need to put it on there that's fine. I asked the guy why not and he said because it's already applied on it. I showed him the receipt where it said to show your AAA Card for a discount but no where on the receipt did it show the discount for a AAA Member.
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March 2022 by James E. Nix, jr
Very professional and excellent customer service and had what I needed!
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February 2022 by William Hodges
Very helpful and knowledgeableStaff.
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June 2021 by Michael Waldron
When you can't find it anywhere else Napa will get the job done
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May 2021 by christopher chancey
Young Blonde girl was very helpful at the Napa store in Plant City ordering my part and here the next day at 11:00 am. For my air compressor drain valve.
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March 2021 by Sarah Lara
There were 2 other customers when we got there, but we were helped right away; they had plenty of employees so we didn't have to wait. The part my husband ordered didn't fit. I didn't know our mower type but had the broken part with me. The lady who helped me was able to look up the part and find it and order the correct one for us. She was pleasant, knowledgeable and very helpful.
