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February 2024 by Sandra Bergeron
Typical Ross Store and layout. I purchased some slippers but that was all. My local Ross store tends to have more merchandise.
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February 2024 by PCS Girls
The store was clean and organized. Didn't end up buying anything, so I didn't experience the employees.
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January 2024 by Karyn Heidgerd
Inexpensive
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January 2024 by Dean n Russell Caple
Could be better
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January 2024 by jean espina
Good merchandise and prices you always come out with something.
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January 2024 by Google User
This location was so messy and stuff all over the floor like rugs, bras, underwear, and other types of clothes. No employee seemed to care how the store looked. Are people really that rude to just knock over merchandise and not even pick it up. Go to Marshalls instead never seen that store as bad as this Ross.
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December 2023 by Wanda Acevedo
They need more variety of clothing and lower prices
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November 2023 by Katherine MRG
GOD ? one of my favorite places... If you have never gone to the Ross store, you need to go. Prices are good. They sell clothes for all your family. They also sell stuff for the house. If you still need to shop for Christmas and don't want to spend too much money, stop here. Go and see what they had for Christmas; you're going to love it❤️
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November 2023 by James Heritage
It was very clean and I was able to find what I needed
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September 2023 by Jami George
I love Ross. The selection is decent and the prices are good. My issue is with the staff, and mainly the manager at the Plant City location. I stopped by on my lunch break from work, quickly founded what I needed, and proceeded to the checkout. There were 8 people in line (two with heaping carts of purchases) and one person working a register. I spent 19 minutes in the line waiting to checkout and was fuming that another registered hadn't been opened as other employees could see the line. The manager came to the front to dismiss an employee for her break/lunch and then strode straight to the back of the store while ignoring the line. During my wait in line, a man picked up something from the jewelry counter and walked swiftly out the door with it. The alarm blared for several minutes without a single employee reacting and the young man at the register (knowing he wasn't supposed to walk away from the register) finally reluctantly walked to the entrance and deactivated the alarm. When I got to the register and mentioned it, he said it was a horrible place to work and he already had another job lined up. Manager is a failure for this store!! Take care of your customers and they may come back.
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September 2023 by SoCo
Limited selections of clothing and other assorted goods. It's not the fault of this individual store that their merchandise levels are low, nonetheless the reality is there's been a far better selection next door.
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September 2023 by Shannon Muller
I don't even go in this store any more. It's a complete disaster.
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July 2023 by mother of four
Was very slim pickings. I will stick to Lakeland store.
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July 2023 by Yuwana Knoe
This use to be one of my favorite Ross to go too, but here lately it's such a mess it's down right gross and dirty. It's a shame management has let it get this way.
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July 2023 by K D
The cashier was very polite and friendly.The reason for 3 stars is that the store is very dirty and unorganized. Ross can do much better with the store presentation. Poor management.
