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December 2023 by Jeff F.
It took 3 times to get my alignment correct. The first time the steering wheel wasn't centered so took my truck back the next day. Then the steering wheel was real close to being centered where I can deal with it but a hard Tim by the guy that worked there. Telling me I know nothing. I was glad to get out of there. Then with in two months my right front steer tire was wear incorrectly. I had a recall for the dampener on the steering so finally after another month and a half it got into ford to let me know that the right front was steer tire was toed out and that was thee cause of the unusual tire wear. The ford dealer said who ever align it didn't know what they were doing. I then took it to boulevard tire and was told the same thing and then got it checked by Ats tires and again was told the same thing as well. Took my truck back to tire plus and tried to explain what was going and got from the head manger was nice and very rude when I came and tried to explain what was going on. I was finally able to get the manger Lisa outside to look at and her tone somewhat changed and said we will use your road hazard to replace the tire and I had already had paid for lifetime alignment. When I went to pick up I had a bill for over 100 dollars. It was tire plus mistake but I still paid what a joke of a company. I was told that the road hazard only pays up to 200 dollars on a tire and my tires are almost three hundred since it's a HD truck. Then had to pay for the road hazard again. This tire company is a waste of time and money. You won't save money here
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November 2023 by William M.
Had a 10am appointment and by 4 pm they just put my vehicle on the left to do work on it. There was people with no appointment in and out with no problems. But if you have an appointment they will make you wait.
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June 2023 by Rick McDaniel
My wife stopped by to have a tire repaired. It has a screw in the tread. The manager Lisa informed her that according to Florida law they couldn't fix it because it was 5 years old. There is no such law. Then she told her that the tires were dry rotted. Another lie. She scared my wife into replacing the tire with the screw. I had two other dealers check the other dry rotted tire and they both said there was no rot. These people are crooks and use scare tactics to sell tires. DO NOT buy anything from them. Horrible customer service.Service: Tires
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May 2023 by Richard Stage III
OK, we tried to use this service center but it was unpleasant from the start, the guy that was working behind the desk talked down to my wife, telling her what should have been done during the first visit then calls her to tell her that we needed coils and spark plugs changed and it will Cost 900 up front. Hung up on my wife then called her a minute later when we were about to complete the vehicle up to tell us that they had to jump start our. Battery we live about 5 minutes down the road and there was nothing wrong with our battery when we dropped. I feel like there's some questionable motives. Needless to say we took the vehicle somewhere else.
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May 2023 by Belem
I'm not sure they balanced the tires of my car, I hope they did. I ran an errand because they told me it was going to take over an hour. After 45 minutes, they called me, saying that they were done.The pressure of the tires for my car is 35. They set them up to 28!!! I had to stop in the middle of nowhere and spent 4 dollars to put some more air and had to do it myself.I paid almost 70 dollars for the service. I called the manager to tell him about the air pressure, and he told me that the guy had checked the plate on the door for the pressure specs. Clearly, he didn't.
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May 2023 by Jennifer Bliss
Lisa and Bill are the BEST! I purchased brand new tires for my Tesla and they took great care of me, both at the time of purchase, and when I came back to rotate my tires. They know the special requirements for a Tesla and make sure your car is in the best hands. I won't hesitate to recommend this store and I will be back when I need tires again.Services: Wheel alignment
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April 2023 by Amber Episcopo
Won't be going back here, 1 hour 15 minutes typical for an oil change/tire rotation time is absurd. On top of that the price was outrageous and I "supposedly" get the tire rotation for free.If they'd told me the time frame ahead of time I would have said forget it and gone somewhere else.
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April 2023 by Diego Barragan
Made an appointment for an alignment, specifically told then my truck was lifted and spaced. They assured me it would not be a problem, but when I showed up they didn't even try to get it on the rack and said it was too big. 0 stars.
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February 2023 by Donna McKeon
I have a two wheel dolly on which one of the tires lost the bead and would not hold air. I stopped into the Plant City FL store and 5 minutes layer the tire was fixed and I was out the door. Great service and a very affordable price! I will be back!!Service: Tires
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January 2023 by Michael Matthew
Last minute saver couldn't get my tire repairedThey saved my day in a clutch ?..Definitely got my vote.
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November 2022 by Meghan Rossi
Fred is awesome! It’s never fun just sitting and waiting especially after working all day, but it’s not so bad when you’re surrounded by wonderful, personable people like Fred. I also like that they did what I needed and didn’t try to swindle me into anything that wasn’t needed. Very professional!Service: Oil change
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November 2022 by Nicole Wiggins
According to Google their business hours are 7am to 7pm, I got there about 6:35 and the doors were locked and employees were still there and no one would open the door, I only needed to purchase a spare tire. As I sat in the parking lot searching for another tire shop in the area the employees proceeded to leave which was about 6:43 (I have pictures to prove it) and neither of them acknowledged my presence. I would have given a zero if I could. I think the problem is the new female mgr they have now because I had a much better experience back in January with the male mgr but I can't remember his name but he was polite, helpful, knowledgeable and prompt.
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November 2022 by Michael McMullen
I googled the store and it said that it would be open at 8in the morning and on Sunday so I showed up at 7:30 just hoping that it would open early. Finally at 8:30 I rolled my flat tire back to the van because the store was still closed and went to Mavis!!
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October 2022 by Audra Lunos
I went in to get my daughters ture replaced and was told that it could be fixed instead saving me hundreds of dollars. They were amazing, honest and treated us like family. They now have a customer fir life and I will recommend them to everyone!Service: Tires
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October 2022 by Ashlea Calgin
Nothing but honest and amazing work here! They never try to push sales, and put their customers needs FIRST! Every experience I’ve had has been wonderful. The employees are knowledgeable, helpful and super sweet. I never have to wait very long either! 10/10 recommend! I’ll be back for my next set of tires/oil change!
