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September 2023 by Blank Screen
Great place. Made sure I had everything I needed for my move!
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May 2023 by Jason Grimaldi
The store wasn’t open when it said it was. The truck was dirty. It took a day and a half to get my receipt I had to call him to remind him to send it to me. Very unprofessional
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November 2022 by Trina Gaile
Quick service, took our car hauler no problem.
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November 2022 by Tracy Cowart
The service was excellent
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September 2022 by Jimmy Jiang
He is good and helpful for me, I am very thankful
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July 2022 by Joel Nelson
Fantastic rental, clean truck, and good staff!I needed one more truck load for a move and my first experience from another place in town was horrible. So I rented a little 10 foot from here. Experience was good, fast and out the door, everything explained well and drop off was a breeze. I would definitely recommend using them if you need a U-Haul in the area.
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May 2022 by Bradley Meyer
This is by far the worst U-Haul company I have ever dealt with. We reserved a box truck and auto transporter and arrived at 9 am. After an hour later and ALL the auto transporters lights do not work (never tested them before pick up). Luckily I've hooked up a lot of trailers and my lifetime because I asked if she could help me load it onto the truck and her response was I have no idea how to do that. Imagine if someone rented a trailer and didn't know what they were doing this would cause serious danger.The front desk girl has no idea what she is doing (found out she's only been there a week and the managers let her run it by herself) she got rude and looked at us and said "Patience" while rolling her eyes. My advice - save yourself the time and GO SOMEWHERE ELSE.
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February 2022 by The CGM Network
I paid for the use of a Box truck to use for our Outreach at the church. I arrived at the office and the office staff seemed to be on personal calls. I had to wait a while before I was really acknowledge on why I was there. The lady did not even get up out of her chair to greet me. When I tried to pay with my card that didn't work. I finally asked her to try it another way which it was able to process. I explained what we were doing and she ended up overcharging me for the use of the truck. I have been at other U-Haul locations here in the Plant City area and even though this one is the closes to my home...I would probably drive to another facility.
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August 2021 by H Palacios
Good friendly service.
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September 2020 by anna mazo
Everything seemed fine until the return of the truck . I was over charged for fuel which not accurate ( i even have pictures with location of how i left the unit) i was charged for other things i did not ask for . When i have called to address rhese concerns the owner is never there, the office manager says she told him to call me back ,however, he just leaves with no return time and doesnt call back. Very unhappy with customer service and their need to over charge hard working people
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July 2020 by Roy Miller Photography
It's a great family-owned franchise. The young fellow who worked there even helped to bring my boxers to the car.
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August 2019 by Martha Taylor
Great people
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July 2019 by Brandon boone
Customer service was excellent would recommend this location.
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December 2018 by Maryjane Murray
Got boxes friendly
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November 2018 by Brandon Mead
This place is a joke.
