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March 2024 by Jose Baez
terrible I sent a package and it was in that office for more than 8 days without being sent
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February 2024 by Ann Boyd
We give a BIG THANKS to Candace for quickly looking into the problem we’d had with mail being Returned to Sender. Candace jumped right in and we know she truly cares and does her best to address any problem.,From two new fans of Candace!
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January 2024 by Shawn Conley
What’s the point of having a phone if nobody answers it
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December 2023 by Lacy Saranko
How do you send me a photo of my mail - yet it never shows up? Waited weeks and never received the mail that was in USPS possession. Opened complaints and investigations and of course got nowhere. SINCERELY considering getting police involved since this has happened twice only with sensitive mail. We got our ads and coupons though. Evidently I’m not the only one with this problem. Maybe USPS will work with law enforcement.
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December 2023 by Dustin
I've had so many misdelivered mail items, either addressed to other folks in my mailbox, or my mail has not made it to my mailbox. They've "completed" package pickups without picking anything up, and now they've picked up a package, and lost it before it left the mail carriers truck. Opening investigations, complaints, etc goes nowhere. This is quite possibly the worst USPS location I've ever had to deal with period. Save yourself the headache and just use UPS or FedEx for anything you need to make it to or from you.
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October 2023 by E B
Today was my first great experience at the plant city post office! Giovanni and the supervisor were so helpful and with great attitudes! Thank you for your professionalism and presentable attitude. I grew up in plant city and always dreaded coming to this location. Keep up the positivity!
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July 2023 by K.M Johnson
This has to be the worst post office I have ever dealt with.Keeping packages in the back..not putting into my POBOX until I investigate. Return packages even tho addressed correctly..just a MESS and packages opened,and the employee then leaves the opened, empty package in my box. So someone has sticky fingers...have also had many packages emailed to me that they are..delivered..and never found in my box or in the back. Come on!!! Do something to improve this place
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July 2023 by Rebecca
- I've had a signature required package placed in my mailbox with someone else's initials (mailman?) instead of being delivered to my door.- I've had packages and important mail put in other people's mailboxes and our neighbors hand delivers them to our address hours or days later.-I've hand delivered many mail pieces to other homes.- And now we have certified mail that was needed immediately and a notice left in mailbox that "No authorized recipient available" yet no one came to my doorstep. We now have to go to the post office THE NEXT DAY to pick up this important, time sensitive mail.
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June 2023 by Lauren Myers
I have been trying to call this location for days now because I have a package that was marked as delivered but was not in my mailbox. I’ve called dozens of times over the past 3 days and every single time it rings until there’s a busy tone. I’m out of town and can’t show up in person. The website also keeps saying there’s been an error and to try again later every time I try to file a report. It’s impossible to get any assistance on this and I’m so frustrated.
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June 2023 by Crystal COPELAND
Nabors getting my mail, we're Getting our nabors mail. This is so wrong and needs looked in to someone does not care about being responsible for personal information...I will start waiting by my mail box every day if I have to , to get the Correct mail for my address..,.
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June 2023 by Jeremy Dusablon
I do not understand how almost EVERY package I get through USPS gets delivered to the wrong house. I live in a normal neighborhood where all the houses are clearly marked yet every time I see "Delivered at or around mailbox" I just know it won't be there. I wish I could get paid to be that bad at my job.
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May 2023 by Andrea V.
Went to the passport office here the Male working on April 24th was SO UNHELPFUL. Was overinflating the wait times beyond what the current processing time is. Unhelpful about getting the money order from them and paying the acceptance fees and the money order there with card, which I have done plenty of times before.
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April 2023 by Events Girl
The worst postal carriers I have ever experienced in my life. So many of my packages have never made it to my home, even when the tracking # indicates they arrived in Plant City. I suggest they address they lack of integrity it appears that there’s a THEIF PROBLEM with this Post Office.
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February 2023 by Julia P.
Began forwarding my packages days early, while I was still in town and able to receive them. Was told “oops”, basically, when I complained. Then, somehow, 9 of my packages were returned to sender instead of being forwarded. They were the correct type to be forwarded. Makes no sense. & I can’t even call them, the phone just rings for hours on end. Really disappointing. I needed these for work.
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February 2023 by Heidi
Tamaria attended to me and she was warm, friendly, expedient, knowledgeable and even put me at ease during our 2 minute exchange. Give her a raise!!!! I observed the same attitude from the other worker who was on shift. Highly recommend!!!
