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February 2024 by Emrullah K.
Eleazer very honest and helpful guy. Helped me out very well %100 percent recommend the place.
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February 2024 by George Alfonso
Wait time to pay was slow but they were helpful
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January 2024 by Roscoe Ayala
Thank you so much for ur assistanceIn purchasing the correct parts, (Ashley), the woman with the right answers
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January 2024 by Roy Parker
Always great customer service every time I go
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January 2024 by Amanda Adair
I needed to replace my wipes since we were heading to the NE and lots of rain/snow was expected. Came here since they advertise they install the wipers for free. Bought wipers and when the associate tried to install, he couldn’t figure out how to do it. He went in to ask for assistance from his colleagues and no one wanted to help because it was lightly raining. When I explained I needed them replaced due to a trip, he said if I could figure out how to lift the wipers, he could install them. I would expect associates to be trained on this if it’s a service being advertised. I ended up returning the wipers and left. Although the associate was friendly, there was little effort to problem solve the situation or provide a level of provide customer service you’d expect when specifically advertising “free installation.” I will not be returning.
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January 2024 by MapTheWastes
Awful customer service. Felt like no one knew what they were doing
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January 2024 by Grant Lopresti
Andy was very helpful and nice. Thank you again and I will be returning to this location.
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January 2024 by Ruben Leonardi
My battery failed and I went to this place on Dec 14 for a battery test after hearing from an ad on the radio but nothing happened because the tester was broken they said. I don’t know if was true or not. So I decided to go to a competitor store very close and I received great service. Note. After testing My battery, starter and alternator were good.
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December 2023 by Francisco R Rodriguez
Helpful and knowledgeable staff
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November 2023 by chevii dmak
Sid is the most helpful employee ever, this guy goes above and beyond the call of duty. All helping customers with a smile ?. Sid is a huge asset to your establishment.
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November 2023 by Ja'Kazi W.
The manager, Shantelle, has very poor customer service. There was an issue with an order placed with another Advance store. Ordering parts from one store and picking up or having it delivered has never been an issue for me with Advanced. After two days of run around trying to figure out why a part I ordered in the morning and was told would be ready/delivered at 4:30in the afternoon. That wasn't the case, the manager, SHANTELLE, allowed it to sit at the counter after an employee at the original Advanced that the order was placed at continuously called and reordered my item. Today when I go to retrieve item and ask what the issue was SHANTELLE proceeded to tell me to calm down and blame everyone else for the issues with the order. After speaking to the person I made the order with, Shantelle gave bs excuses and lied to my face instead of a simple I'm sorry and moving on. No, I was not expecting a very over the top apology or anything of the sort, but I was expecting to be able to discuss the issue at hand without her know it all attitude and list of lies. She tried to down play the situation when she's really playing with my time. If I was told the item would be here at a certain time then I am expecting it, yes things happen but 2 days? And I still had to travel to the location because it wouldn't be delivered. Shantelle doesn't fit the manager role in my opinion and I think this store has multiple other more optimal candidates.
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November 2023 by Amelia Soto
I needed my brake lights and wipers replaced so I stopped into this shop. The young man who helped me was super professional and helpful. His name is Sean....ask for him if you ever need help with your car!
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November 2023 by Steven Soriano
I had a flat tire and was extremely late to work. I needed immediate assistance and that’s exactly what I got. Management sent the word down to Mitch who changed my tire at nascar pit speed. Very appreciative of these men who could have told me to wait in line but understood the situation and got me out of there quick. Will be going back for all auto issues from now on.
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September 2023 by Kirby Lubin
I went to Advance Auto Parts last Thursday night to replace a bad car battery and Andres C. was super helpful in getting me a new battery and installing it as well. Thank you Andres for your assistance.
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September 2023 by Carlos suarez
I was struggling with the prices for the battery’s but I think it’s fair. Great staff though. Janelly, you are awesome. She did a really good job.
