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December 2023 by arz tz
i ated all the pretzels. tasted like pew. Dont recommend i want all the pretzel ?
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December 2023 by Andrea Acosta
Easy ordering process, quick service, pretzel was warm and tasty, as expected.
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December 2023 by Emmanuel Asberry
Great experience, cute cashier with pink hair Lucy I
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December 2023 by Mirai Kuriyama
Very good delivery & quick service.
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December 2023 by Tayshay White
Purchased cinnamon sugar pretzels and there was hair in them. The employees do not wear hairnets.
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October 2023 by Jacob Gilman
Didn’t accept my coupon
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September 2023 by Tiffany Garcia
Tips required for filling a cup with lemonade and passing you a pretzel. Last visit.
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September 2023 by Vania Pietroluongo
I missed this pretzel nugget
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April 2023 by Nadia Smith
Very unsanitary !!!!! Super disrespectful staff!!! Auntie Anne’s is not what it used to be!!! Choose your staff wisely. Dangerous staff members tried to fight me because l asked for store managers information. Sad you can’t even enjoy a craving . Zero Stars !!!!!!!!
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December 2022 by Kandice Witherspoon
Horrible experience! First when I begin placing my order I asked for an Almond Pretzel. The young lady at the register stated that they did not have any, so I said ok are they not making anymore and she said no. I said well what time do you close and she said 9. So my response to her was so you mean to tell me that it’s 5:30 and you are not making anymore pretzel???? She said well ok we can make you one, but there will be a 10 minute wait.I said ok no problem. I waited for about 10 mins then one of the young ladies that was making the pretzel said “ ma’am your pretzel is ready” I was wondering why it felt weird so I said thank you and went about my business. Excited to eat the pretzels begin peeling pieces to eat and realized it was BURNT! I wasn’t going to go back, however I realized that they knew it was burnt, you could smell that it was burnt see that it was burnt and you still decided to give it to me because they were LAZY and did not want to make another one. Went back to teach them a lesson, and that’s as a business you don’t just give people anything in hopes that they will accept it. They all were quiet and looking down when I came back, they knew why I came back and NEVER apologized for such poor products. I asked for my money back and told the young lady at the front they gave this to me in hopes that I would just take it and walk away. Poor Poor Poor Service. The young lady at the register not only did not want to give me her name, the store # or the managers name but she said I don’t know the store number. Lucky for me I work with Franchise Consultants and I will be sure to let them know about this as well as the BBB
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October 2022 by Christian Etchart
Good service
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September 2022 by Sandra Gonzalez
They don't even know that they have an online order, they have the order incomplete, they had a bad actitud, the trough everything on the counter, the food bag was open, no gloves on employees, customer service horrible.
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July 2022 by Jackie Alexander
Good service and delicious pretzels.
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June 2022 by Her
Pretzel on the bottom are raw
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June 2022 by Minda L.
Being nostalgic I could not turn down the smell of this pretzel shop. I ordered the cinnamon sugar pretzel. It tasted hot and fresh. The pretzel had plenty of sugar and cinnamon on it. Overall, it was pretty good.