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February 2024 by Parko Dan
I canceled my two pets subscriptions because no one answers the phone even though it says "open" online and the new vet isn't the most professional.
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February 2024 by Greimys Flores
My dog has done very well
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November 2023 by Katia Dehring
I did my dog neutering, they are great!
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October 2023 by angel
kitana is so great at customer service + sitting dogs ?* sorry it was the Banfield in Sawgrass *???
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October 2023 by Yolanda Witowich
Had to bring my puppy to get his neutering stitches removed. They are great as usual. Happy to bring my pet here. He needs grooming bring him back friday.
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October 2023 by Barbara “BarbwithGlassesMU” Quiroz
I have come here for over 10 years and always a friendly and welcome atmosphere! Great reception and great doctors!
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July 2023 by Solange Hernandez
They are amazing with my fur babies, great care for them affordable and friendly
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July 2023 by Eddie C.
The worst costumer service that I received in my entire life, no only the estimate they gave me was changed 3 times, of course for more, after the surgery no one answers your concerns anymore
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July 2023 by Miladys R.
My dog had surgery, a very large surgery , he has not stopped crying and screaming in pain, call because they did not send him anti-inflammatories or pain pills. and they agreed to call me back, I took the trouble to explain everything and nothing, 7 hours later I come back and they tell me that his doctor is not coming tomorrow, well not to make the story so long. Here we continue with the dog in pain and no medicine, not to mention that the employees are insensitive and disrespectful.
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June 2023 by Leyanis Monne
I just had the most horrible experience at this location. Took my dog for a follow up. She has a procedure done Tuesday and she had stitches and bandage so today was the check up. I arrive my dog was barking and the lady in the front was annoyed by the bark.... so they asked me to wait in a room okayyyyyy... now im waiting and i see her attending all the other walk ins!!!! 20 minutes later she enters takes my info and leaves. Now the helper comes in asks why im threre, takes my dog and returns my minutes later to tell me that they cannot help they dont have the right instruments NO BANDAGES!!!!!!I left work early as i had my appt and for nothing . They were rude. Long story short as other comments here says its a Bad , uncomforatable place to be!!!! I want to cancel my membership, but it seems like now im stuck! Such bad service!
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May 2023 by Shahab Namin
Took my dog in for his annual check up and this was our first and last time at this location. The girls in the front were completely incompetent during the check in/check out process at this location. Gave misinformation that led to a terrible experience. Think twice before bringing your beloved pets to this location.
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May 2023 by Darlene DeRusha
Since Covid, exams are behind the scene so you don't really see what is or has been done to or for your pet. Even with a yearly plan, costs can be on the higher end.
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May 2023 by Michelle Quintela
I just stepped out, been on Banfield for years and because of I lost my debit card, they told me I was late on one month payment they didn’t wanted to apply the insurance discount, unbelievable!!! Not worth it anymore
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May 2023 by Barbara Till
Love this place, but if your pet has a trauma incident, they do not handle it and refer you. But otherwise great service.
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March 2023 by Marlo L.
This is not the place to take your pet. Profits over the well-being of your pet. The staff are incompetent and the vets just rack up charges. You're better off going to a private vet. At least your pet will be diagnosed correctly.
