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August 2023 by James Edwards
Worst bank service in the area
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July 2023 by Willie F.
I had to call the bank about a hold on a check. I talked to Debbie and then to her manager (Maria) about a hold on a check. The check was deposited on June 30 and the hold was until July 12. I explained to Maria that the funds had cleared the other local bank. She said there was nothing she could do. As a business customer at BOA with a number of accounts, I think this very Poor customer service. SignWillie Felton (very unhappy customer)
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June 2023 by Ahmad El Danaoui
I really liked the attention of the bank employees, they were all very friendly and especially the fact that Mrs. opened the account for me. Look samour, thank you very much.
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April 2023 by Alfred Zeiler
I've always had good experiences using this branch. People were always courteous, prompt and knowledgeable. From business banking to personal home equity line, never any problems.
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March 2023 by Jean H.
-5* is what this bank deservesAvoid Erek Reynolds'. His quick to sell you but when comes down to ask question afterwards or wonder where you business card that you've been waiting for over a week. His no where to be found or return calls. As well , having a pointless greeter Eva Ludena any question you ask her her reply is call the customer service number. Avoid this branch at all cost.
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March 2023 by Robert James
Confused as to how you are a bank manager and not sure what the withdrawal amt is overall for a business debit card. Mind boggling
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February 2023 by Robert “iBob” James
Confused as to how you are a bank manager and not sure what the withdrawal amt is overall for a business debit card. Mind boggling
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October 2022 by Joseph Vee
Worst bunch of people in customer service at that bank I went there this morning to get something notarized which is one of the free services if your customer they acted like they didn't care that the system was down they said they couldn't do it I spoke to the regular Bank of America 800 number line and they said they could have done it they should have done it these people at this Bank treat customers like garbage when I go in there which is very seldom they are very abusive and act like they don't care about you at all I give it zero Stars negative five
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September 2022 by Oren Tweg
Tellers don’t want to check the availability of safe deposit boxes, while other branches have no problem telling what’s available. To the lady that hung up on me, if you don’t like your job find another one.
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June 2022 by Michelle G.
Only one teller working,there were other three workers just walking around with a tablet while there was a line for that ONE teller to attend us they didn't even help or cared about the long line
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March 2022 by John Besardi
Worst bunch of people in customer service at that bank I went there this morning to get something notarized which is one of the free services if your customer they acted like they didn't care that the system was down they said they couldn't do it I spoke to the regular Bank of America 800 number line and they said they could have done it they should have done it these people at this Bank treat customers like garbage when I go in there which is very seldom they are very abusive and act like they don't care about you at all I give it zero Stars negative five
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November 2021 by Raoul R.
10 customers on the line and one teller! Avoid this location unless you don't mind spending 30 minutes to an hour for one teller to assist.
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February 2021 by Teresa H.
i went to this bank to open an account for my granddaughter. There was one cashier and one "manager". There was one customer that left almost as soon as we entered. I was told to call and make an appointment, I said I would just wait. The cashier told the manager and she said I would have to wait at least an hour and a half. She said to call and make an appointment. She did not offer to make an appointment for me nor did she act like she cared. I have been a customer for 40 years and I feel like it is time to find another bank!
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December 2020 by Amanda G.
I'm so pleased with the staff of this banking center in Plantation, FL. Ashley and Michael have been extremely helpful with navigating complex issues with my business account. Every time I come in, they are super helpful, time efficient, and solution focused! Thank you so much for always helping me with my business account needs! I highly recommend the center.
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May 2020 by Jenna Slade
In my opinion, this location is trying too hard to boost their "customer service" by placing one employee at the door to "help" you by escorting you to wherever you need to go. Sadly this is always a painfully annoying experience because it's very fake and abrasive and almost everyone knows exactly where they are supposed to go anyway.
