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January 2024 by Marlenee Marvin
I am extremely disappointed with my experience. I accompanied my elderly mother to Big Lots today and my mother is a regular Big Lots customer. Nancy- the cashier dismissed my mother by taking another customer that was behind my mother and I. We asked her about our rewards and she said "I don't know there is no way to look it up". We asked her a few questions about the price and color of an item and we were blatantly ignored. My mom spilled some of her soda on the floor in front of the register and asked for paper towels so that we could clean it up so no one would fall. Once again- we were ignored and she didn't respond until I said- once again (2nd time) that a customer could fall and we needed paper towels. Instead of handing me the paper towels she threw them. I asked if there was a manager and she said "no". Once outside- we spoke to James- he said he is in charge of the store. I told him about the experience we had- he said "oh" and walked away. This was a terrible experience and I am truly disappointed.
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January 2024 by Deena Danielson
Always find what I need and want at good prices.
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January 2024 by Isaiah Lumpkin
Hooked up Christmas in one place going back before all the present ideas are gone going simple this year
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December 2023 by yolanda yolandalcruz301
Poverty there prices
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December 2023 by Montsito garraud
Great store and clean
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November 2023 by Shaunye Walker
Amazing staff
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October 2023 by Sharon Doyle
Bought a full size futon mattress for $79 on clearance
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September 2023 by Meryl Leaman
Worst case of fraudulent advertising. So called managers were rude and not properly trained how to speak to customers. Took my 94 year old Mother in her wheelchair there on Sunday for their 20% off entire purchase weekend. While walking through the store we came shelves of plastic totes with signs on them saying CLEARANCE 75% OFF. My mother picked out a few she wanted and we proceeded to the checkout where she was charged regular price and then given the 20% off. I advised the cashier this was incorrect and she just kept saying “no, see I gave you the 20% off plus your Big Lots member discount if 10%”. I explained the totes were 75% off per their signs on the shelves. She again repeated the same thing. At this point we just paid and left as it had been a long day and we needed to get back home. The next day we sat down and figured out what we should have paid and then returned to the store to speak with the manager. First I went back to where we had found the totes and found they were already utilizing the shelves for Christmas items. We then went to speak with the manager and explained the situation. The manager then said well it was not on all the plastic totes. The 75% off was on lawn and garden items. Nowhere on the sign(attached picture) does it say lawn and garden items only. I explained these signs were hanging on the shelves where these totes were , nowhere near their lawn and garden section which was in the back corner of the store. The manager just said I’m not going to argue with you and even if they were 75% off their system was not recognizing the price change and they have no way to do a price over ride. REALLY???? All items were returned. I would not recommend shopping in this store where they advertise items on sale fraudulently, are rude to their customers and will lie to customers to cover just so they won’t be wrong and not correct their own mistakes. Shameful business tactics.
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September 2023 by Cecilia S
Not great food section almost nothing on shelves. And the animal section as well prices are marked wrong cheaper in other stores.
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September 2023 by Teresa Harris
My favorite stop by quick shop..simple store just like me simple but they have great bargains.
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June 2023 by Nikkettia “Nikki” Braziel
Thank you Evelyn for the excellent customer service. She was patient and friendly. I will visit this location again
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May 2023 by Anthony Behrens
When the Coral Springs store couldn't find the item we wanted the sales lady called the Plantation store reserved it for us and gave us a loyalty discount that amounted to $130 off because we had to drive there to pick it up.
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April 2023 by Kimmie DB
Very friendly and helpful staff. This store is like a discount department store and they carry a variety of products.
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April 2023 by Marvin Segura
Very good visit, found everything I needed and some stuff I simply had to have. Plus a few items I'll be going back for in the future.
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April 2023 by Roei Bachar (Roei Bachar)
Latasha the manager was very professional, and tried to help me and she was able to get me a good deal.
