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September 2023 by Naho Guz
Where is the zero? Awful service. Fitting room closed half an hour before store closes. Clerk suggested buying and coming back to exchange. Are you serious?!!! Who wants to come back if they don't need your business?Then they wonder why people shop online.
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March 2023 by V D
Horrible experience. First off they do not accept returns only exchanges and store credits (which should tell you something) The quality of products are not the greatest. I went to exchange some pants and a top. I advised the rep since the tops are 3 for $15.99 I would just get the two additional tops instead. The gentleman that was assisting me so happened to be the manager and he seemed so confused. He also moves quite slow so it took him a while to finish with me. I haven’t shopped here in a very long time and now I remember why. I would not shop here ever again. Not a good experience.
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February 2023 by Va ne suh Dow
Horrible experience. First off they do not accept returns only exchanges and store credits (which should tell you something) The quality of products are not the greatest. I went to exchange some pants and a top. I advised the rep since the tops are 3 for $15.99 I would just get the two additional tops instead. The gentleman that was assisting me so happened to be the manager and he seemed so confused. He also moves quite slow so it took him a while to finish with me. I haven’t shopped here in a very long time and now I remember why. I would not shop here ever again. Not a good experience.
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February 2023 by Vanessa Dowe
Horrible experience. First off they do not accept returns only exchanges and store credits (which should tell you something) The quality of products are not the greatest. I went to exchange some pants and a top. I advised the rep since the tops are 3 for $15.99 I would just get the two additional tops instead. The gentleman that was assisting me so happened to be the manager and he seemed so confused. He also moves quite slow so it took him a while to finish with me. I haven’t shopped here in a very long time and now I remember why. I would not shop here ever again. Not a good experience.
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October 2022 by H B
The woman at the fitting area is so rude. It’s like she is handing out free clothes for the needy. She is so disrespectful to customers.
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March 2022 by chanel carter
Don’t shop here, manager is beyond disrespectful and has little to no training clearly on how to be a manager. Saturday March 5th I was waiting in line to purchase my items and I saw the Owner or manager confront his employee as soon as she entered the store screaming at her like he was ready to discipline his child. My mother had to intervene and let him know it wasn’t appropriate to be confronting his worker infront of the whole store where everyone saw and heard him, and instead of being professional and taking her into his office, He tried to argue with my mother on his horrible reasoning and all saw how he attacked her as she came in. Where are you guys finding these people from?! This is not how I remember Charlotte Russe being all these years ago, this new management is beyond terrible and ruins future business.
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March 2022 by Jehisson 5
The manager at this location tarnishes the companies brand, of what used to be a great brand. 1 he lack the authority and communication skills to even consider himself a manager. There's no excuse for his actions of how he treats and talks to people with the arrogance and he absolutely shouldn't be a leader when he clearly lacks the leadership skills; Very disappointing from this company and what it stands for.
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March 2022 by Joker Black
Two words. Unprofessional and shameful management by the manager of this store. He’s very unwelcoming and always has an unbearable attitude as if he’s to prissy for the job and rather call other people to check out items on the register and doesn’t bother to acknowledge you.
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February 2022 by Sheiza Justiniano
Love Love Love Annissa!!! She was extremely helpful and gave me some great advice on what clothes to pick out, extremely happy with my purchase :-)
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January 2022 by Xariah
Yes the clothes are cheap but this store fitting room is closed “Due to Covid.” I asked how long has the fitting room been closed and they responded “since Covid” which has been almost 2 years ago. They also DO NOT do refunds. Only STORE CREDIT or EXCHANGES. It’s extremely inconvenient considering you have to go home to try the clothes on and still return them if it doesn’t fit. Good luck!
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January 2022 by Greg Schwartz
Be aware, dressing room is closed and they do not offer returns. Only exchanges and credit.
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July 2021 by Danaya Loren
This is my favorite location so far! The staff is very nice and Annissa in particular has been very helpful every time I come in. I love this store even more because of how nice and friendly the staff is, especially her!
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July 2021 by Alvin Sorel
On my trip to florida, one of your sale associates annissa helped me purchase a set for me and my girlfriend to wear on our trip to south beach and got us a great 10% discount on our purchase ! She was very polite and sweet you have a wonderful employee on your hands 10/10
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July 2021 by mia mitchell
just came down from boston to vist family and i met this nice young lady name anissa there who helped me get the cutest outfits for me & my daughters ! she was so nice and she needs to be promoted ! one of the best employees ive ever met.
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July 2021 by J 824
Very helpful employees specifically Anissa. Helped me find some affordable clothing for my mom for mothers day and thought she deserved the praise ????.
