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September 2023 by Lisa Riley
September 4, 2023 at about 7:25 PM I went into the store to play the lottery. I brought in with me 2 winning tickets. After filling out my lottery cards I took everything to the cashier. Luis was the cashier on duty. He played my lottery cards. The total was $15. I paid with a $20 bill. I asked Luis about the 2 winning tickets I had. He initially said sorry no, but went and checked the tickets again. I won $15 on one ticket and a free ticket on another. Luis gave me the $15 from what I won. I asked him about the free ticket. He said sorry nothing. Luis got distracted! When he was playing my tickets a young lady and her boyfriend came inside to buy beer or something. As the girl was walking away, Luis was looking at her rear end. When she walked out the door he even went to the window to stare. Even while the young lady's boyfriend was still inside paying for their purchase. Luis was totally distracted. That's why when he initially checked my ticket and the machine printed my free ticket he tossed it. I thought what he was crumpling up was the validation ticket. Not my free ticket. The older gentleman that was in the store with him came over and was trying to help him figure things out. They even looked in the garbage for my free ticket. They didn't find it! I never received the $5 change from the lottery purchase. He just gave me the winnings. I wanted to play those numbers from the winning fantasy 5 ticket that he threw away so I asked him back for my old ticket, which has "winning ticket" now stamped across the front. I went to scratch a new lottery card. When I returned to the front to play. Luis and the other gentleman were engaged in a conversation. Luis then says sorry and takes back my $15 that I won. They were saying I owe them $15. But I was trying to explain I paid $20. How could I owe. Luis and the other guy speak no English and I speak no Spanish. We had a hard time understanding each other. I tried using Google translate. Then eventually the other gentleman that worked with Luis opens an app on his phone. I explained I gave Luis $20 and I won $15. So how do I owe you. He finally understood. But only partially. By this time I was so flipping frustrated I just wanted to leave. They gave me $15. The older gentleman apologized over and over. But I am short $5 and a free ticket. I'm never going back here. Then I tried reaching out to Chevron you think someone from customer service would at least reach back out to me acknowledging that I even sent in a complaint. Nope! If one person doesn't speak English then the other rep should to avoid stuff like this because obviously Luis was totally distracted by a woman's tail and couldn't focus on anything else. Ffs!!!!!
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March 2023 by Callie Estes
Just stopped in to grab a couple of sodas. The store doors are locked and all transactions are done thru a window. The clerk was polite and quickly grabbed what I needed and passed the drinks thru a drawer. Quick, easy transaction.
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March 2023 by R J Bates
No receipts at the pumps, doors locked at night.
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November 2022 by Chadia Charles
Last night at 8:33pm I went to buy some powerball tickets for an elderly person and was treated extremely poorly. I gave the power ball slip to the cashier who was a guy and mentioned that I need power play and double play and he said okay. Upon receiving the tickets I realized that they did not have double play and power play so I mentioned that. Another cashier who was a lady came to the counter and started yelling at me because I refused to take the wrong tickets. She then grabbed everything I had in my hand and yelled that I would not get anything and told me to get out. It was clear that I was targeted because I was black!!I have never ever ever been treated in this manner. Everyone who knows me knows that I’m always positive and treat everyone with the most respect. This behavior that I received is not acceptable and I will be reporting this issue everywhere possible.
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October 2021 by Rick Eaton
Nice clean store but the Deli inside is always closed except for the lunch and breakfast. Sign says they are open until later but they never are open at the times listed.
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March 2021 by Alex Olkov
refueled with gas, the machine did not give a check, bought a Twix and it has an expired date, sadly, deceiving customers
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March 2021 by Eduardo Pagani
This gas station used to be great. Now they are under new management and obviously they are slashing costs and it's beginning to affect service. I'm writing this review in the middle of the Covid 19 pandemic. There are no hand sanitizers anywhere. The box od gloves and paper towels have not been replenished. I gave this place multiple chances, but today is my last fill up here. By the way, the prices aren't any better than the competition, and the competitors are all around the area.
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March 2021 by Roger Michaud
Car wash sucked during polish cycle it only applied to drivers side and the spot free rinse same issue only rinses drivers side
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February 2021 by Chris Brooks
Very convenient location, but no receipt produced at pump.
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February 2021 by Trina Graham
Asian morning employee often terrible customer service can't asked simple questions about pump goes off throwing up hands ranting on and on in front of customers very bad for neighbor hood locals and business this often takes place roll the tape please get rid of her what kind of customer service is that should not be tolerated no one has trained her how to be a professional and good customer service especially towards seniors please do something about this situation. Thank you
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March 2020 by Wleyder Perozo
Great service at La FE Latin cafe , excellent food , great atmosphere, lovely lady front counter , would definitely recommend eating for quick early morning breakfast!!! Best in town
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March 2020 by whatthe hell
cashiers are welcoming, polite,helful,and commited, they make you feel like you are part of their family.place provide lots of snack options even snacks that are popular in other countries.they have everything, even convenient things that you need when other stores are closed, they are open 24/7; get this, they are open before and right after hurricanes.
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March 2020 by Solarys C.
The lady who works at the counter is very friendly, and keeps the store clean and organized, the store is beautiful and spacious and they have deals almost on everything. I also noticed they have new card readers at the pumps which makes this store one of the most secure in the area.
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March 2020 by Glaymer Perozo
Excellent costumer service nice place Especial my Cuban coffe and coffe c’ leche Is a sweet place.
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March 2020 by John C.
I always have great service there. The pumps are always well taken care of. The food area with the breakfast items and Cuban coffee is wonderful. There's always a great selection of food items and the girl behind the counter is great. I'm there at least 3 to 4 times a week