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December 2023 by Ariel R.
Only been here for the MinuteClinic. Doctors are nice, however, if I make an appointment, the time of the appointment should be honored. My appointment was at 5:30 pm. I wasn't seen until 6 pm. Some guy walked in 20 minute after me and was seen first (mind you, it's past 5:30 now). If someone walks in after me, they shouldn't be seen first since they were late. There's no reason why I should be waiting 30+minutes after my original appointment time to be seen.
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August 2023 by Stacy S.
For the second time my medicine was on back order. Rather than calling or notifying me it just sat in my inbox as "processing". I called and spoke to the "district manager" who informed me it was on back order at all CVS stores and there is no indication when it will be available. I told her last time the pharmacist was kind enough to find a Walgreens for me and transfer it over. The "district manager" refused to do it and said that she'd leave a message for the pharmacist who comes in tomorrow because that's not the way they're supposed to do it. Seems to me the pharmacist needs to teach your district manager what good customer service is. SMH
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March 2023 by Robert S.
I had a good experience at this CVS, I went to check out some grooming items and they had what I needed. The regular prices are high, but if you clip the digital coupons on the CVS app and use your weekly "percent off" coupon, the total purchase is not bad compared to a discount store.I always tell people, do your homework, spend a few minutes going through the APP and see if you can find relevant coupons that could be applied to your purchase, you can easily some big bucks that way.Used the self checkout register, so I did not have an interaction with any of the staff.
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March 2023 by Julian M.
I'm new to this CVS and only come here for the pharmacy. This review is only for the pharmacy not for the store. Can't relate to any of these other reviews. Every time I go the staff answers my medicine questions and never with an attitude. If you go any time after 5 it's absolutely slammed so yea I've waited half an hour to an hour to pick up my meds, just go at a different time, if you can't cause of work blame your job not them. They have hundreds of prescriptions they're dealing with at once, they make mistakes, don't be salty cause you're not their favorite wittle customer, and let's not act like these people leaving reviews aren't being nasty to them, I've seen it in person. Never had any issues with my insurance. And if you complain cause drive through is slow, this isn't a fast food place, go inside you lazy f*cks.
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February 2023 by Brian R.
For the record, the following review does not involve the Pharmacy in any way, shape or form. This is a store review.My wife had purchased an item from this store and was treated "rudely" by the man behind the counter. According to my wife, the employee was curt with her and dismissive. To add insult to injury, when I called the store after we left, I asked to speak to a manager. The man, who was most likely the aforementioned employee, refused to spell his name or even provide a complete name unless I told him what I was calling about.I ended the call at this point. Make no mistake. If this "gentleman" worked for me, he would be out the door so quickly his head would spin. Are CVS investors aware of this type of boorish behavior by a store employee? I emailed my broker to find out if, indeed, I have shares in CVS. If so, I will certainly divest at this point. If this egregious behavior by CVS employees is widespread, they will likely be sharing empty space with Sears anyway. Amazon will be most pleased to pick up the slack.
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February 2023 by Betty J.
I don't usually shop here only because it's on the wrong side of the street. I do come pick up Covid test as my insurance covers that I can say it should be an easy thing to do but it's not. When I arrive, my tests are ready to be picked up. I can see them in a bag Behind the counter. What I can't see is anyone behind the counter to get the bag for me I don't know why I have to go walking around the store looking for someone it's kind of crazy to think you could literally walk in grab whatever you want and walk out because there is nobody there. They do have one self service check out however, that does no good when you are picking up something from behind the counter, that does not need to be paid for it just needs to be handed to me. Maybe hire another employee? The cashier shouldn't be stocking the shelves leaving nobody in the front of the store. I'd rather just be able to pick them up in the pharmacy since someone is working back there. Parking is not a problem the store is usually quiet and not very busy. I'm not going to say Walgreens across the street is a better store but they do have cashiers to check you out.
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January 2023 by Corey G.
This is the SLOWEST store I have ever been to. I just waited 25 min behind 3 cars and then the pharmacy tech tells me I have a $450 copay! I said are you not using my insurance that I've had for years here? She said "I'll try running it again" insurance goes through and she tells me "it will be 10 min because the pharmacist has to print a new label and she's giving a vaccine". I'm an RN and I can easily give 5 vaccines in 10 min. And the lady/tech apparently has NO CUSTOMER SERVICE skills. This CVS SUCKS!I'd give 0 stars if possible.
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October 2022 by Max M.
My Name is Max MOGHADDAM , I am living in Plantation acre . Customer of CVS (before was another group name) Since 1998 .I was out of town for two month yesterday I went to drive through to drop the refill medication. I got a lady on the no open window. She opened the carry in box just for a second and close it again. She tried to speak through the phone but with very little voice . I asked her to take my empty medication containers but she did refuse saying they can't take back the medication I repeated that was empty refill container but she continue to repeat the same stupid history. She start to ask my name I swear the God I did repeated 10 times . I told her I am missing my blood pressure medication I needed but like she was doing on purpose . I hated that after more than 20 years loyalties I got stupide services . Then I asked to talk with manager to report my claim. Sure the manager knew me and started to excuse about that new employee lady. But it didn't help because I got stressed a lot by somebody I can't recognize , I can't see my only crime was being their customer that's all. I was looking to sue the pharmacie because missed important medications and on top of that got stressed and frustrated by somebody without no reason. Fortunately I could get some temporary medications in Walgreens . Despite I know the pharmacie manager , he is very good man , I warn you all to avoid that pharmacie .
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July 2022 by Walter C.
I was in the store to print photos, and ran into a problem about 25 minutes before closing time. Luckily Dejonice, who clearly had a lot to do before closing, very efficiently and patiently took care of the problem. I have also had good experiences with the male employee who was there.
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March 2022 by Tiffany L.
Don't go walk in clinic !!!! if so call doctor "Seyed Sadeghi' is there he so miserable, rude and not helpful. He kept taking people in the room when they didn't have appointment. Walk in clinic which you have have appointment you can't walk in which I was advise and spoke to nurse it was okay to do. The So call doctor got rude with people who had appointment which she been sitting for hour and half. Customer got upset and told him stop talking to other people they don't have an appointment. When it was my time he told me he couldn't see me because people had appointments which NO ONE was in the waiting room at all. I sat there for hour wasting my time. He respond he had paperwork to do. The clinic doesn't close for another two hours. Horrible nurse practitioner. He needs to retired clearly he doesn't like his job and it's toooooo much for him. I ask for his manager he claim he doesn't have any.
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March 2022 by S D.
This is the most unorganized cvs pharmacy I've ever experienced. It doesn't matter the time of day or whether it's drive-thru or at the counter. There are ALWAYS 5-6 people behind the counter and it still takes forever to pick up a prescription. None of the staff has any sense of urgency.
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June 2021 by Pricilla V.
It is no wonder that this location has 2 stars. It begins with management. Customer service is 0. Care is 0. Interior is 0. Knowledge is 0.