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January 2024 by DIXY GONZALEZ HERNANDEZ
This place is the most bad place in all plantation area,because they never have a good customer service I boutgh a medicine in 50 dollar the doctor change my prescription and they don’t want to return,they said once to take medicine we don’t return my money ,the medicine was not open and the original I never touch it.This Pharmacy is not good for nothing,And I bought the airborn vitamin or for my child and it was expired last year 1/31/23 let me share picture
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January 2024 by Nickcardo Gordon
I had negative encounter with the manger Pedro he was being very rude said racial words towards and unprofessional and started to ignore cause I was asking help with directions
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January 2024 by sean strachan
Worst customer service. I was trying to drop a package for ups. And was told that only show box size packages are acceptable by Pedro. He was very rude to me for no reason and was very discriminatory
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January 2024 by nevordo gordon
Very nasty and have no customer service or care would never recommend
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January 2024 by Mrs Dee
I went to this cvs one evening about 8:59, and they close at 9 pm. I walked in and got to Pharmacy in back. They close at 9 pm, by the time I walked back there it waa 9pm. Sio, the first young lady said we can’t sell u anything we close at 9. I said i just needed my medicine and the Pharmacy Manager Toni, walks over to me at the counter. The Pharmacy Manager Toni says “don’t walk in here at 9pm and think you are getting served. I was in shock for the Pharmacy Manager that talk so rude to me. I advised Toni that he Pharmacy Manager that I waa going to report her, she said she wasn’t worried at all. That was a bad experience because they didn’t care if I needed medication or not. I’ve never experienced that at a pharmacy.
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January 2024 by Carlo Fabrizio Andrade
Always pleasant to shop at cvs
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January 2024 by Josephine Zoe
This pharmacy will struggle to fill your prescriptions and go against your rights as a human let you suffer in pain for 12h-24h and fester in your infection.... Mind blown ? be carefull out here fam!
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December 2023 by Ariel R.
Only been here for the MinuteClinic. Doctors are nice, however, if I make an appointment, the time of the appointment should be honored. My appointment was at 5:30 pm. I wasn't seen until 6 pm. Some guy walked in 20 minute after me and was seen first (mind you, it's past 5:30 now). If someone walks in after me, they shouldn't be seen first since they were late. There's no reason why I should be waiting 30+minutes after my original appointment time to be seen.
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December 2023 by Eric F
Gino, Marta, Guido and Jorge are all very friendly and professional. Amazing service every time I visit!
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November 2023 by JL “Saffiee” Stewart
Customer service representative Shimery went above and beyond making sure I was able to find the product that I needed.
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November 2023 by CLD
officially moving family to Walgreens or PublixTwice this week..again...Dr calls in script and they state "did not receive"Doctor asked me to SWITCH pharmacy as CVS is always a problemAlso. have been on hold now for 5minutes mid afternoon...no pickupDOWNHILLFOR THIS LOCATION
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November 2023 by jordan
I visited this CVS location today intending to get a Covid vaccine for my wife. Despite multiple signs advertising the vaccine as free, the staff seemed uninformed and told me it's only free with insurance. This confused me, as I believe that insurance doesn't necessarily mean something is "free."When I asked about the vaccine's cost, I was quoted $200. I inquired about any changes in the government's policies regarding vaccine pricing, only to receive an unsympathetic response. Additionally, when I asked if there were any available discounts or coupons, I was brushed off without any effort to check or provide assistance.To add to the disappointment, I couldn't help but feel discriminated against, particularly as my wife is Latina, and we lacked insurance. However, my subsequent visit to the local Publix on Pine Island was a breath of fresh air. The staff there were kind, informative, and even found a coupon to reduce the vaccine cost from $200 to $130.In light of this experience, I won't be giving CVS my business in the future and commend Publix for their outstanding service.
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November 2023 by Billy Joseph
***MinuteClinic worse experience***I confirmed my appointment at 7:20am. I arrive at the appointment 5 minutes after my scheduled time and the link provided said my appointment has been cancelled. I was in the waiting area when both nurses/reps came out and told me to use their system instead and my appointment was not found. Then she said their system usually waits 10minutes after appointment time to cancel. Don’t know if CVS and MinuteClinic are one and the same, but this is a poor reflection on CVS and will probably just use its competitors moving forward.
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September 2023 by Victoria Rosa
Since moving to this pharmacy I have only had issues. They claimed that they held my prescription for 2 weeks and returned it. I was prescribed the medication last week so how is that possible? :)I also was notified it was not filled until 3 days ago
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August 2023 by Stacy S.
For the second time my medicine was on back order. Rather than calling or notifying me it just sat in my inbox as "processing". I called and spoke to the "district manager" who informed me it was on back order at all CVS stores and there is no indication when it will be available. I told her last time the pharmacist was kind enough to find a Walgreens for me and transfer it over. The "district manager" refused to do it and said that she'd leave a message for the pharmacist who comes in tomorrow because that's not the way they're supposed to do it. Seems to me the pharmacist needs to teach your district manager what good customer service is. SMH