-
December 2023 by Alex A.
Save your time and go elsewhere. Worst customer service ever and horrible attitude by one of the employee. This is the second time I'm dealing with this lady. African-American lady with glasses. 11:30 AM at the front. Few months back I went into this location to create a business account l, this lady drag me to multiple computers and then told me to go home and do it myself. We to another location and they did it in 5 minutes. Today, her attitude was not pleasant at all, she told me what she can't do with in a minute of dealing with her. Overall, I will say please go to any other location but this one. I strongly recommend one in Sawgrass ( Sunrise / 136). Entire staff will go above and beyond to help you. I haven't met anyone that will treat you bad.
-
November 2023 by Tiffanie D.
I walk in for a simple insurance card to be printed. The guy is mad rude, why is he directing me for self service? I didn't ask for that, I just wanted to send the doc n have it quickly printed, attitude the whole time passive aggressively explaining to use the machine. I'm like why do I need a $5 hold when it's like fourth cents, yup yup it's more expensive but fineee. Like brooo this is crazy. So you can't just simply have it printed out. SINCE WHEN IS IT 3 bucks to print a BLK n white copy! Charging me a service to fucking print it is wild.
-
October 2023 by Marilyn P.
I needed some last minute prints so I called FedEx Kinko's for a quote they told me to email them what I wanted and how many I wanted that they would respond with a price and I would need to approve did all of this got the quote it was 140.00 I responded with I approve and they told me the prints would be ready around noon, fast forward wake up in the morning to receive and email that says it was 140 per not 140 total so 421.00 that's a huge difference from the 140.00 quote. 20%off was their resolution.so I took my business to Office Depot 194.37 for 3/11 page prints Moral of the story go to Office Depot
-
September 2023 by Christina Glendale
Love my local FedEx store! Always easy to get done what I need with very helpful staff!
-
September 2023 by Nour H.
Absolutely amazing service. They helped me step by step and the service requested came out even better than i expected. It was a bit pricey but the value received was phenomenal !! Everyone in this location was helpful and will definitely go back !
-
August 2023 by Megan R.
Yosef was so helpful today with an emergency print job. He was understanding and patient. Thank you Yosef!
-
July 2023 by Kaylee D.
Wonderful FedEx! Natalie is incredibly friendly and helpful. Absolutely love this office and it's staff
-
February 2023 by Ashley C.
I went in yesterday for an emergency print job for a work event and Natalia, the assistant manager was excellent! She took the time to understand my project and worked quickly to get it done for me by my deadline. I believe she is new to the store, so if you had a bad experience before, you should give it another shot. Great customer service.
-
December 2022 by Jaime Angarita
Although it says on site, you can only drop off and pick up fully labeled and closed boxes. In other words this is just a drop off place inside Walgreens, not a true on site store.
-
September 2022 by Pamela G.
Every month I get 28lbs of cat litter delivered from Chewy.com. I do this instead of buying at the store because it's heavy and I don't want to carry it up to my apartment. Unfortunately fedex does not understand this and keeps leaving the package by my mailbox like it's just another piece of mail instead of delivering it to my front door as per delivery instructions. I have called and complained numerous times but this issue never gets resolved. Because of this I will no longer doing business with Chewy or fedex in the future. I am extemeky disappointed at the situation and will be ordering from Amazon instead because they will deliver the package to my front door. Fedex should be ashamed at how poorly they are treating their customers. Because of the incompetence and laziness of their delivery drivers 2 companies have lost my business forever. I would give 0 stars if I could. I called the resolution department and told them I wanted fedex to come back and deliver the package they left in the lobby to my front door but of course they blew me off!!
-
March 2022 by Socratic M.
5 stars for Andrea who helped me getting an acct setup and a shipping label created. I came to get a label for an important overnight package. Was told I needed to do it online and offered the use of comp and the computers would not accept my payment. Andrea came to the computers to help me and was committed. It took us a good 40min to complete the assignment due to some issue with the system not taking my address. I made phone calls to my bank which said the transaction is going through but then the merchant is immediately cancelling it and refunding the payment. Andrea remained committed and fortunately this location was well staffed and all the other customers were well taken care of while my issue persisted. Andrea setup an account for me at her desk and verified my ID and address and we tried again and finally the transaction went through. I observed either a customer or colleague present her with appreciation while she was helping me and I can tell she is probably very helpful and committed daily. I'll come back to this location despite the time it took because at some locations I have felt really on my own to trouble shoot and I have left frustrated.
-
February 2022 by Patrice Wiegmann
Good experience there but could use a sign outside Walgreens.
-
December 2021 by Tania B.
I never in my life thought I would have to experience racism from a FedEx delivery driver on my own property. Today I encountered this driver. He rang the doorbell, it took me less than one minute to answer and he ignored me for minutes as I begged him for my husband's package--at five months pregnant in the hot Florida sun. Isn't his job to deliver packages? Why was I treated differently FedEx, that's what I want to know!
-
September 2021 by Nicholas T.
Went in to pick up a package, and the customer service just wasn't there. Employee was blunt about my questions. Really just acted like they didn't want to be there. It's really too bad, but seems like I know where not to go anymore.
-
December 2020 by Mauricio B.
This is a nice large FedEx facility, although is kind of hidden. It is located just north of 595 on the West side of University Drive, behind the MacDonalds. It is a full service FedEx office, but also has complete printing services. And if you would rather do your own copies and printing, they have machines available for that. The facility is very clean and they follow all of the COVID protective measures. I have used this place for professional printing jobs, as well as, for packaging and shipping, and it has always been a hassle free experience. I was always happy with the results, and would definitely recommend this place.
