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April 2024 by Beatrice Ferguson
The office in plantation is the worse you walk inside they don’t greet you at all I would not recommend this office at all not a customer friendly place
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April 2024 by Clover Hamilton
I'm very disappointed, imagine i went to do business at the Pine Island branch, went to the teller did my transaction, wanted to do a CD, I wanted but no one, was at the desk, the management didn't even answer me when I call out to her, then the nice teller called me and said no one is a available to assist me...i left , what do you think should I close out my account? . I just join a few months ago.....
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November 2022 by Balf Bouillon
Absolutely horrible staff. I'm leaving so I never have to deal with that ever again.
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October 2022 by Frankie Meatballs
What a terrible experience. First I have been banking with Iberia for 20 years. Since First Horizon took over I has been pure misery! First they screw up my Zelle, then they give access to my business account to a business partner. 2 months ago they stop doings signature guarantees now they do them again yet the new Manager states she is not authorized to do a signature guarantee. Ugghh please bring back Cecilia who has great customer service and actually cares about her clients. After I told the Manager I was going to close my accounts she didn't care. Terrible Terrible banking experience!!! Run away!!!!
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July 2022 by Frank Ruotolo
What a terrible experience. First I have been banking with Iberia for 20 years. Since First Horizon took over I has been pure misery! First they screw up my Zelle, then they give access to my business account to a business partner. 2 months ago they stop doings signature guarantees now they do them again yet the new Manager states she is not authorized to do a signature guarantee. Ugghh please bring back Cecilia who has great customer service and actually cares about her clients. After I told the Manager I was going to close my accounts she didn't care. Terrible Terrible banking experience!!! Run away!!!!
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October 2021 by John Daly
Moshe, Cecilia, Anthony & Marie - Dream team of banking. Have made my life easy for years and are great people. Very lucky that I’m w/ this bank.
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February 2019 by Zohan Team
Don't open your account in this bank. Every use with debit card, I need to drive to the branch for verification.
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January 2019 by Alex Flaxman
Don’t open your account in this bank. Every use with debit card, I need to drive to the branch for verification.
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July 2018 by Cathy Unger
Absolutely love the staff!!! Always super friendly and beyond helpful!!
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June 2018 by Brian Bronfeld
Outstanding service with extreme professionalism every time I come to the branch. Always a pleasure to conduct business.
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June 2018 by Veronika Singh
The only bank I trust. Staff are very knowledgeable and trustworthy.
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June 2018 by Michelle Ruiz
Excellent customer service.
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June 2018 by Mike Todd
Great service
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April 2018 by Mario Mothersil
IS IT RACISM: I received a check for a large amount, payable from Iberia bank located in Plantation FLORIDA. Upon submitting the check to the teller who appears to be from India or Pakistan, she requested 2 forms of ID from me, as it was a normal procedure, I submitted 2 government ID. She then began to type on her computer and called the issuer of the check, so far, so good, the teller then told me that she could only give me half of the amount and the other half as a cashiers check at a cost of 8 dollars, I agreed, she then asked me for my social security number which i reluctantly gave to her. As she kept keying on the computer for more than ten minutes, I realized that she was conducting a research on my person as she was noting some of my personal detailed info on a separate sheet of paper. After about 15 minutes, she asked me for my occupation and by that time, I began to get angry but told her that I am now retired, she then asked me what was my previous occupation and, by that time, i was fuming and ask her why all of these questions just to cash a check and she responded by saying "it is a requirement of the federal government ever since 911", I told her that was a lie. I asked her if she wanted to also know how many times i went to the bathroom yesterday or if I am gay or straight or how many sexual encounters i had this past month, i was angry. As she and some of her supervisors realized the amplitude of my anger, a supervisor surreptitiously signaled to her to return the check back to me, un-cashed. THE POINT HERE, we are back into the past, is it GESTAPO TIME ONCE MORE IN THE USA...OR RACISM. In addition, it may be the right time for people to realize that banks are infringing more and more onto our personal lives and as punishment, may some day decide to not honor the withdrawal of our deposited funds....IT'S GETTING THERE FOLKS..... AN ALTERNATIVE TO BANKS IS URGENTLY NEEDED. Several other people have had similar experiences with banks .... BEWARE .....
