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June 2025 by Mel Dent
Let me start by saying this review is for Lids! Because the Locker Room Lids is horrible. After having the gentlemen at Locker Room give NO assistance I walked around the corner. He was too busy in his phone than to actually work and make some money. I turned the corner walked and met HENNY. Super nice and greeted me when I walked in. I had a patch that just needed my name stitched into. He said let me look and see what I can do. Toke his time. Explained the process. Gave him all the info he needed and he started. Told me to give him maybe 10 minutes while the machine did his thing. He stopped sticking to take care of the other customers that had walked in. Once done I expressed my gratitude and paid. He explained he works out of the Lids Sawgrass and was just filling in. I am so glad Henny was in broward mall this past week. He made my evening special. After a long day or working and shopping and life he made it better. What I didn't tell him was my Dad passed in March. My birthday was the day before I came into the store. I was doing a photoshoot Saturday night and needed that LAST patch to complete my biker vest I had made in honor of my Dad. So Henny was the MVP just because of his customer service and friendliness. The icing on the cake was that he was able to complete this last patch for my vest. THAT moment is something money cant buy. To Henny blessings on blessing to you my brother. For the gentlemen the worked at Locker Room Lids he needs an attitude adjustment and a smile. Pay kore attention and stay iff your phone. He missed a sale because it was something that might not normally do.
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March 2025 by Jada Singh
If I could leave 0 stars I would!!! Horrible customer service, the employee is not helpful at all. I had to wait over an hour after purchasing my item, with no communication at alllll! Horrible!!
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December 2024 by N Charmaine
Went to buy a gift card and the cashier was super busy while the other was arranging items. Didn’t feel welcomed at all.
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September 2024 by Ryan Adams
Like all Lids, NOT ONE deal to be taken advantage of. No clearance, basic selection.
In addition, the two employees in the store informed me they wouldn't be opening until 12:30 PM, at 11:38 AM
Google listing says 11, SMH
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March 2024 by Tanzania Johnson
What store closes early and opens late? Are you trying to make money or no?
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December 2023 by Shawn Stephens
I am a baseball coach and needed to purchase 13 baseball hats for my traveling team. So I went to lids to get them and the store was not open at 11am at 11:10 store was open but employee said that they were closed. I will never come back
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November 2023 by charles osborne
We came this morning to purchase a hat and store hours on google says 10am opening. We waited till 10:18 and gave up! Never opened!!! Close this store!!
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October 2023 by Sebastien Lopez
Wish there was negative stars. I mean we’ve all experienced poor customer service at times, but this one takes the cake. DO NOT, i mean DO NOT waist your time!
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September 2023 by Darwin Gallardo
Problem with hiring lazy people. Got myself outta my hotel room to come to this specific store. Says close 6pm. Kid has the door closed without lock and chases me out cause he's closed. It's 540! Waste of time. Rude ***
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September 2023 by Patrick Steingrube
You can find good prices if you search diligently. Basketball jersey at great prices!!
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September 2023 by Really Dylan?
BAD THATS ALL I HAVE TO SAY
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September 2023 by Ramón -Orlando
Is there a negative stars review for this place? Is this even a store with humans in it? Walked in and two girls which are the very first thing you see when you walking in were too busy on their phones FaceTiming and gave zero fcks about helping find anything, and at check out didn’t say one word, didn’t even look up from their cellphones as they were too busy to be bothered.
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September 2022 by Cassandra Garcia
Rocky was AMAZING!! I needed to have a custom hat made and he was so patient with me he helped me to get the logo transferred from the Lids Store in Chicago to his store. He was very kind, he also is very personable and you can definitely depend on having a great conversation with him! He is a great multitasker as well! I’m so happy with the way my custom hat came out… I will definitely be back because of his amazing service!!
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They close at 8 not 9 need to fix info online.
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September 2022 by fovr 954
Closed by 8 when store hours said 9.
