Macy's at the Rogue Valley Mall offers a first class selection of top fashion brands, housewares, gifts, and more. The store provides a pleasant shopping experience with a wide variety of items, including clothing, shoes, jewelry, and fragrances. Many customers report receiving friendly, professional, and prompt service from the staff, who are described as very helpful, knowledgeable, and patient. Sales associates are noted for their expertise and superb customer service etiquette, offering informative guidance on products. The store is well-staffed even when busy. While the experience is generally positive, some shoppers note encounters with employees pushing Macy's credit card offers with discounts, advising buyer beware. Overall, customers find the personal touch important and appreciate the amazing selection, making it a favorite department store for many.
Employees at the store are very nice, always able to help. Thanks!
February 2025
They always please with direccion on the store, organize and clean, cashier very helpful
January 2025
Great variety they really need more helpful staff on the floor I recommend it not just to serve the public but to avoid messy store by serving the clients in getting what they want it prevents clothes being messed up and left all over the place
