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September 2023 by Carle Collections
Great service!! My outfit was tailored in a timely manner and I loved my results!
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August 2023 by Honey S.
Stay away from this place. Horrible horrible horrible!!!!!I had 6 items one of them was a dress. They told me it was going to be $23 for the dress. I didn't mind because they used to charged a little less but everything is expensive now so I figured it went up a little. When I got there the lady told me that the owner changed my price of the dress to $70 because it was a wedding dress. I explained to her that it's not a wedding dress, they cleaned before and there was no issues why now they are trying to charge me 3X more. To the OWNER learns how to do business. You don't tell people a price and then charge them three times more without even asking, because if you would've called me, I wouldn't never let you ripped me off like that. You should be ashamed of yourself. The only reason why I paid and left was because the clerk is a nice lady and I was not going to argue with her on how low of a person you are!!!!
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April 2022 by Jason C.
If I could give zero stars I would. This company lost over two thousand dollars worth of my clothes three years ago. I knew the former owner so I let let pay me back by giving me free dry cleaning for a few months. I left this cleaner for two years and came back because it was more convenient for me. Now there is a new owner, and he is responsible for damaging a brand new skirt. He held onto my skirt for six weeks until I insisted on getting it back, which is when he finally admitted it was ruined. Do not ever enter this place of business. You will regret it.
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January 2022 by Ivette N.
Worst place ever! A very nasty woman that does alterations is making this place the last one you want to visit. It seems that she works for free or really hates what she does for living. I'm paying for service no service is free but her yelling at me was free. Big disconnection on what a customer service is. She was complaining for people bringing work for her like if the work was a favor done. Arguing like this her business and she doesn't care. Unhappy and rude lady
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November 2021 by Mark R.
My clothes were promised for Monday, 2 days ago. It is now Wednesday and no news of my clothes. It's the second time it happens.
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November 2021 by Michael Silber
Magic Touch is my new go-to cleaners. Cookie was so helpful and got my suit back to me right on time and even mended a button for me. Great service, very friendly, and an excellent finished product. I highly recommend Magic Touch French Cleaners & Tailors!Service: Alterations
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December 2020 by Alice M.
I have been going to the Oakland Park location for several years until they shut down and now moved to Nob Hill. Upon entering today I was not greeted instead given dirty looks by the owner candy and another African-American man working doing tailoring. A man came in and paid for multiple items of clothes upon pick up. However when I was trying to check out candy indicated I must pay for all my items prior to the work being done. They do not treat customers fairly and should have the same rules for everyone. I do not recommend this please as they are extremely unprofessional rude and the owner does not wear her mask while serving customers.
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October 2020 by Katherine Soto
Great services! Cookie was amazing and made me feel welcome. Barbara did the alterations for my dress and she was super fast, did an excellent job. I highly recommend this place!Service: Alterations
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June 2020 by Carole Ann Hausman
I have had a few people do alterations for me over the years that weren't quite right until I started coming here. Everything is done perfectly and they could not be nicer. It's one of the errands that is enjoyable because they are a pleasure to work with.
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June 2020 by Noman Hasblindedme
My regular dry cleaners shut down so I was shopping around for a new place to go. Gave these people a call to inquire about their rates. The woman who answered gave an audible sigh in an annoyed manner, said she was busy, then said this could take all day to explain prices. She then proceeded to rattle off some abnormally high prices for dry cleaning.Thank you for making my decision to go elsewhere very easy!
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June 2020 by Sara Pasterski
I brought a table runner here to be cleaned. Upon paying for it at pickup I noticed all the stains still on it, so they said they'd send it back. After visiting the store multiple times to pick it up, it still wasn't done, and in the end their cleaners ruined the table runner and they told me it was in shreds. They said they'd take responsibility for it, but I didn't get any reimbursement from them for my cleaning cost paid nor for the new runner I had to buy to replace it. Messages went unanswered after their empty promises.
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June 2020 by L Perez
Awful! They lost a shirt of ours and wanted to give a store credit! I would never bring another item into this store!
