Plantation Firestone provides automotive services and general repairs and maintenance. The staff is described as friendly, professional, attentive, knowledgeable, and straight up professionals. The owner and service manager are noted for being helpful, explaining work and estimates in detail, and keeping customers updated throughout the process. The location is good and the waiting area is clean and comfortable with complimentary Wi-Fi. Customers report excellent service, honesty, transparency, and excellent rates, with no pressure for upcharges. The business is open on the weekend, which is appreciated. While most experiences are highly recommended, one note suggests that for multiple issues, it may be better not to drop a car off as the process can take time. Overall, the experience is considered great and excellent, with customers feeling reassured, safe, and treated like family. Many state they will return for future maintenance and repairs.
I was impressed by the customer service. Great experience. Friendly environment, location is good and staff is very professional!!!
July 2023
Very nice and knowledgeable mechanics, but if you have more than one issue don't drop your car off.. they will wait all day to check it out and may not even look at everything you dropped the car off for.
April 2023
Very nice. Didnt try to upset and offered multiple options. No pressure. Will go back for future work.
