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November 2023 by Kenzie
Bought boots that were defected for $50 when I asked for an exchange they refused to take the boots back. I am disappointed as I am a regular customer here. Sorry, I will not return. The boots are my charitable donation. Thank you. Please try on both shoes before you purchase.
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November 2023 by Ava Alvarado
I went to sell some of the clothes that I don’t wear that fit what the store sells. For example, Zara jeans, forever 21 clothes. They told me it would take 30 minutes for them to check it. I waited for about 40 minutes and when I asked if it was gonna take any longer. They told me that it was already done. They handed me all of my clothes back to me and told me there were minor scratches or stains that they couldn’t take it. Most of my clothes did not have any stains or scratches. I didn’t even see them check my bag. I saw it sitting on the shelf the majority of the time. I wasted 40 minutes of my day going here to be told they can’t take my clothes because of stains I didn’t have.
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November 2023 by Pierre1999
I went there, looked at their men's clothes first ( pretty much trash but ok), gave the snooty girl in the front with my clothes ( all quality clothes like Hilfiger, Guess etc) and between the wait and the attitude, like she was doing me a favor, I took my clothes back, and went elsewhere. Glad I did.Plz do a major iverhaul
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November 2023 by Daniela Cadena
If I could leave a negative review I would. I felt disrespected and judged by the rude employees. Asked to speak to a manager after my bad experience and was responded with “What do you want me to do about it?”. Never recommend anyone to go here please stay away.
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October 2023 by D H.
Don't waste your time bringing clothes here to sell. They don't care if it's brand new or not. If it's not from this year or last, they don't want it. I brought in three bags and they took out about 15 pieces and said they would call me back in a few hours to let me know what they would take. I asked how long was a few hours because it was not worth my time to drive all way home if they're gonna call me back in an hour, my intuition told me to take my stuff then unfortunately I left it there only to be called an hour later to come all the way back to be told they were only going to except one item for $4.25. The item was brand new with the tag on it still I'd rather give it away then to give it to them to sell for $4.25. What a waste of my day.
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October 2023 by Jennifer M.
Brought my clothes in today and he told me it would be a two hour wait for them to go through my stuff fine then he tells me I have to come back today in order to get cash and if I can't come in today then I will have to take store credit then he tells me that they will not call me once they are done going through my clothes I have to call them. He says call after two hours and we can tell you what we want to keep I call and then they proceeded to tell me that they cannot give out that information over the phone. Wasted my time driving across town left work early to come back to get my money to only make $38 when I dropped off four bags of clothing. Not worth it, and their policies are absolutely ridiculous for a cheap consignment store.
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October 2023 by Ms.S M
The quality of clothes have gone down a lot since pandemic 2020 hit. Used to have really cute stuff. Now you go in hardly any shoes, bags, tops, & all the left over stuff no one wants. Greedy Tik Tokers and online re-sellers are taking all the inventory & Shein sells super cheap. No one wants to shell over $20.00+tax for used shorts that I can buy online for $8.00 with free shipping!
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September 2023 by Maria S.
I have been shopping at Plato's Closet since I moved to Florida 5 years ago and honestly I love this store. I can find a lot of great styles for an affordable price.
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September 2023 by Kensly Saint-Preux
At this point this location should shut down just look at the reviews it speaks for itself. I gave them good clothes (8 pieces) and they only took 3 for $7…. There mens section is the smallest section with the worst clothes. Poor effort from their employees, they never called…2 hours for 3 clothes…
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September 2023 by Scotty Mathieson
The quality of clothes have gone down a lot since pandemic 2020 hit. Used to have really cute stuff. Now you go in hardly any shoes, bags, tops, & all the left over stuff no one wants. Greedy Tik Tokers and online re-sellers are taking all the inventory & Shein sells super cheap. No one wants to shell over $20.00+tax for used shorts that I can buy online for $8.00 with free shipping!
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August 2023 by Alyssa K
If I could give a negative rating I would. Your employees are snooty and have no customer service skills. I don’t know who does the hiring but they need to be evaluated and maybe fired. They didn’t even look at my clothes, I had many brand new items with tags. And yes, my items were young adult/teen item brands, before they use that excuse. They were just plain lazy and rude, yet are getting paid for what exactly? I know, to have their friends there messing around and not working. Lmao Yet walking around the store I had the hold my nose with the repulsive scent of feet from the old dirty shoes that your staff accepted. It’s fine, I donated my clothes to charity where they would be happy to use it. But if anyone wants extremely out stinky, unwashed, highly used items then this is the store for you! Especially with a side of rude customer service!
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August 2023 by Cris Ha
I don’t recommend selling clothes to them . Just donate them which will go a longer way to help someone. This place will give you $2 for a brand new shirt that’s more than $100 .
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July 2023 by Cici C.
Don't waste your time coming here, I went today to sell some clothes and had two full bags.They told me to go back in 45 minutes, when I went back to girl told me they didn't take any of my items because wear and tear and that they are full in inventory... total bullshit because 1) clothes I took to sell have been worn once or twice or never 2) they kept taking in other people stuff.And also, you're not going to take any of clothes yet you have a pair of ray bans all scratched up.
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July 2023 by Tara Pavelescu
Karin was a fantastic human who helped me I give her 10+
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July 2023 by Sergio Silvestre
I called the store Saturday morning with some questions about selling clothes and was reassured there would no issues with selling them.So I drove 45 minutes to the store only to find out that they were no longer taking anything for the rest of the day because they were so backed up. Absolute waste of time.Give people a heads up when they call in that you’re at capacity.
