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March 2024 by Winwithout Aknife
Strange smell, not sure what it is. Imbued in boththe clothing and staff? Confused, I dont recommend. They also asked to see my papers and passport?
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December 2023 by Arlene N.
It's Christmas season and I have no idea what I'm doing. I'm trying to buy my youngest son clothes and his style is wild, but the customer service at this store is great. I don't know his name but he had twists in his hair and it was 2 tone black and blonde. He was great! helped me through my issues.
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August 2023 by Zach
They sell fake sprayground backpacks and clothes. Do not buy from
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January 2023 by Robert S.
I stopped at this store to check out the cool T shirts and jackets they had on the window display...All looked really trendy and colorful, great for one of my nephews. When I walked in there were a total of 6 people working the floor... four were setting up merchandise and two were behind the counter at the checkout register. As I browsed the jeans, jackets, t-shirts, baseball caps, not one of them greeted me nor acknowledged my presence inside the store. The two ladies behind the counter were busy on their phones, one chatting loudly with someone on the phone and the other one surfing the net on her cellphone. I wish some of these stores would have a more pronounced customer service and not allow staff to use their cellphones during their shift...it really is poor customer service. I walked out.
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October 2022 by vShowOut
Bad customer service
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February 2022 by Jean P.
Terrible place. I went twice to try and sell my clothes. I recently lost a lot of weight and the clothes still have tags on them. The girls there said we don't take plus sizes.. wow, I didn't know they discriminate. I wish I would have read the reviews. Customer service is awful. And seriously what they are selling isn't that great. I will never set foot in there again
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February 2022 by Harsh C.
I visited here to try out thrift shopping and find some unique outfits, but was severely disappointed in the mens clothing selection. There was not that many good clothes in my size and there was not any mens items in the clearance either. I also noticed there were little to no accessories or shoes for men. Overall, I might have just gone on a bad day, but will not be thrift shopping here again.
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December 2021 by Pablo M.
Do not waste your time taking your stuff to this place. The customer service concept doesn't exist, their representatives are not prepared to handle customers in a right way. They receive your stuff and then ask you to leave it for approximately 3 hours to review it and to quote it. After the 3 hours elapsed they choose less than 10% of your stuff and offered to pay a ridiculous amount. When asking about the rest the answer was: "Our inventory has too much of that". My question was: Why you don't say that when receiving it?
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September 2021 by Joun D.
1 hour 45 minute wait to look at 7 items? They are understaffed so you really shouldn't even bother coming here. Not gonna wait 2 hours to be offered 15$
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September 2021 by Nancy Frias
When you add the actual hours of operations, maybe I’ll change the rating. We drove a long way to get here, just for you all to be already closed at 7.10 pm, whereas it shows that you all open until 9 pm.
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June 2021 by Tandis H.
SELLER'S PERSPECTIVE - I've been packing up to move the last few months so I've been to both Uptown Cheapskate and Plato's Closet to sell my clothes. In summary, I would recommend Uptown Cheapskate over Plato's. The Good: Plato's employees were decently friendly. I would say their choosiness of clothing would be on par with Uptown Cheapskate. I took my 3 bags of clothing that were "rejected" by Uptown Cheapskate to Plato's to see if they would take anything due to their slightly younger niche. They only took one additional item. Though the wait time was long (see below) they were true to their time estimate. The Bad: The wait time was long compared to what I'd experienced at Uptown Cheapskate. I'd been to Uptown 3 times before and I'd had to wait 30, 15, and 45 minutes. When I came to Plato's on a Tuesday around 4pm the wait time was 1 hour and 15 mins! Though Uptown Cheapskate sucks at calling you even when you specifically ask to be called when your items are done being sorted, at Plato's when I asked if they would call me to let me know when they're ready they said they don't do that. You have to call them to see if they're ready early. The downside of the long wait time here is their strict policy (clearly noted at their counter) that if you leave your clothes overnight you don't get your rejects back and they only give store credit. Harsh!! I think I just prefer the calmer vibe at Uptown Cheapskate. The service at Plato's was pretty nice but a bit hectic. The workers at Uptown Cheapskate are a bit slower, calmer and make you feel more valued.
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March 2021 by Kaitlyn J.
I dropped clothes off to sell & came back not even 24 hours later to find out they kept 11 of my items, wouldn't tell me exactly what items they kept, & only offered me store credit of $33. Some girl came over to tell me that they changed their store policy & if you leave things overnight for any reason they will keep your items & only offer store credit. Apparently it says it in the new agreement you sign at drop off but I've sold to PC locations for over 10 years so didn't feel the need to read the agreement this time. Someone should have said something at drop off. When I asked if I could just take my items back, one of the girls said "you can buy them back!" I feel like I got scammed. Such a waste of my time & money. Let your customers know verbally at drop off that you've changed your policy.
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December 2020 by Paris Webster
Rushed out of the store
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November 2020 by Joel Contreras
Great designs
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September 2020 by Cam Ryan (DJ Cam)
Met one of the co-owners last week.These guys are doing a real service being down here, since there's no streetwear presence in Colorado Springs.Prices are good, selection is on point, Wish they had more 3XL but they were open to discussing it.Look forward to coming back here and giving them my business.
