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December 2024 by jeff hjardemaal
I recently had the pleasure of working with Sunrise Collision Inc., and I can confidently say they deserve every bit of this 5-star review. From the moment I walked in, the team was extremely professional, courteous, and attentive. They turned what could have been a very stressful situation into a surprisingly pleasant experience.
Their customer service was top-notch, and their ability to quickly diagnose the issue with my car was impressive. They provided clear insight into the problem and ensured I understood every step of the process. On top of that, their service was incredibly fast without sacrificing quality—something that’s rare to find these days.
Everyone I interacted with was amazing to work with, and their professionalism and kindness truly stood out. I can’t recommend Sunrise Collision Inc. enough. If you’re looking for a team that goes above and beyond, look no further. Thank you for such an outstanding experience!
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September 2024 by M Thomas
I like this place! Someone hit my car and I stopped in without an appointment to see what it would cost. Seem like the owner or Worker probably stopped what he was doing and came out side to look at my car and informally assess the damage. He gave some advice which was his opinion And was very knowledgeable and patient. The atmosphere inside their weight room is very good considering a repair shop. Although I did not have them to do my car because I had a family friend did it, I would definitely recommend them and would take my car to them at any time. Again, they were very helpful. Patient and the location was convenient.
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August 2024 by Kimberly lewis
I was sitting outside under my car porch and seen the Gloss running down the side of my car
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June 2024 by Yasmani
Low quality work, very high prices
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May 2024 by Alaine “AlaineDuch” Duch
Great personal customer service and reasonable.
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March 2024 by Helen Walton
Absolutely great service every experience here has been great
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February 2024 by George L
Took over a week to schedule an estimator appointment, where they could only start repairs weeks later and then, after changing the assignment with State Farm twice, which took all day they never kept the appointment
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December 2023 by Erek Reynolds
Worst decision of my life trusting these crooks with my car.I was in a fender bender that required my passenger side headlight, fender and bumper to be replaced. I dropped my car off before a 10 day trip on 9/7. I should’ve known what I was getting into due to the fact their office is completely disorganized. Papers everywhere and no sorts of order. They said it’ll be a 4 day job tops. I spent the $ to replace the other headlight so they’d match. On 9/18, they told my my car would be done end of day. When I got there, my car was in pieces. No call/text telling me it wasn’t ready. They also let me know that they LOST pieces to my car which delayed them putting it back together!The next day I Uber there to pick up the car. I noticed TONS of overspray on areas and the bumper wasn’t fully in place! Something told me to check the headlights before I left. Sure enough NEITHER OF THEM WORKED. They literally told me my car was ready without testing it prior to me picking it up. That evening, we got a tremendous amount of rain. I noticed the next morning water was all inside of BOTH headlights, damaging the components, faulty instillation job!We ordered BRAND NEW ones down Honda. I got my car back the wk of 10/16. On 10/20, several wks after the car was painted, the paint started to fall off the grill! When I took it back on 10/23, they claimed that they didn’t paint the grill. Tonyas exact words were ‘The grill wasn’t on the invoice and my guys are too lazy to paint something they’re not getting paid to paint.’ When I broke out the before & after pics of the car, she STILL denied that they painted it! I talked to the husband Joe and he could clearly tell the paint on the grill was done by them. The day before I took my car back in to paint the grill, I noticed my brand new, never damaged prior headlight wasn’t working. When I shared that with them during my next appt, I received 3 different stories on why it was not working! It wasn’t broken before and anything damaged by the previous faulty headlight should sb rectified. They REFUSED to fix it. These people cut corners, lie about the job they do, poor communication, and completely disorganized.
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November 2023 by Erek R.
Sunrise collision Worst decision of my life trusting these crooks with my car. I was in a fender bender that required my passenger side headlight, fender and bumper to be replaced. I dropped my car off before a 10 day trip on 9/7. I should've known what I was getting into due to the fact their office is completely disorganized. Papers everywhere and no sorts of order. They said it'll be a 4 day job tops. I spent the $ to replace the other headlight so they'd match. On 9/18, they told my my car would be done end of day. When I got there, my car was in pieces. No call/text telling me it wasn't ready. They also let me know that they LOST pieces to my car which delayed them putting it back together! The next day I Uber there to pick up the car. I NOTEST TONS of overspray on areas and the bumper wasn't fully in place! Something told me to check the headlights before I left. Sure enough NEITHER OF THEM WORKED. They literally told me my car was ready without testing it prior to me picking it up. That evening, we got a tremendous amount of rain. I noticed the next morning water was all inside of BOTH headlights, damaging the components, faulty instillation job! we ordered BRAND NEW ones down Honda. I got my car back the wk of 10/16. On 10/20, several wks after the car was painted, the paint started to fall off the grill! When I took it back on 10/23, they claimed that they didn't paint the grill. Tonyas exact words were 'The grill wasn't on the invoice and my guys are too lazy to paint something they're not getting paid to paint.' When I broke out the before & after pics of the car, she STILL denied that they painted it! I talked to the husband Joe and he could clearly tell the paint on the grill was done by them. The day before I took my car back in to paint the grill, I noticed my brand new, never damaged prior headlight wasn't working. When I shared that with them during my next appt, I received 3 different stories on why it was not working! It wasn't broken before and anything damaged by the previous faulty headlight should sb rectified. They REFUSED to fix it. These people cut corners, lie about the job they do, poor communication, and completely disorganized.
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June 2023 by tall PAguy
My recent experience with this Body Shop. I had a minor repair of my front bumper cover. I paid out of pocket, so no insurance was involved. After the repair was completed, i drove the car for about a week, and noticed the bumper cover was pulling out of place, in the same spot where it was damaged. I took it back to the shop, explained the situation. At first, they told me, no problem, would fix it quickly for me. As I sat the in lobby, I was then told, it appeared to the technician that I might have pulled back from a parking divider and caused damage. I disputed this. But I was told all I needed to do was tip the technician and it was fine. Until the greedy owner, decided that he wanted paid for $10 for "glue" that would be needed. Then, the owner decided that wasnt enough, rather than tip the technician, he wanted $20 for labor. At the end of the process, I was charged $40. The owner even commented that only 1/2 a can of glue was needed, so rather than charge me $10, they charged me the full amount of the can. So, in essence, rather than give good customer service, fix a "questionable" repair, rather than let his technician receive a $20 tip (which I was prepared to do), he got greedy and decided wanted paid for the labor himself. So at the end, the owner tells me,, "its better we part friends, than enemies, as you will want to come back if needed for any further repairs". To this I say, not in my lifetime.
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May 2023 by gabriel llamas
Tonya and staff went above and beyond!!! Quality of work is great and the customer service is awesome! Highly recommend Sunrise Collision! Thank you, Tonya!
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May 2023 by Nicolas MARCOT
Horrible Job! Never again !
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April 2023 by Jeffrey Sabio
Very friendly, responsive, and communicative. Had my truck repaired there recently. Repairs done quickly even with a parts shortage. Wasn’t 100 percent happy (I am kinda picky) but they made it right, right away. This is how a business should be run. Great place. Tonya thanks for dealing with my annoyance ?.
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April 2023 by Elizabeth Echeverry-Dangond
They were friendly.
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March 2023 by George Landau
Took over a week to schedule an estimator appointment, where they could only start repairs weeks later and then, after changing the assignment with State Farm twice, which took all day they never kept the appointment
