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March 2025 by Carla Moya
Poor service given by Assistant Manager Rebecca Jean and her staff. About to close my account!!
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February 2025 by Copeland Harris
For every One good interaction you may have with this Branch, unfortunately You will have Way to Many Disappointing and Outright Unprofessional interactions with Some members of the Staff… Crap “roles” down hill !!! A few associates seem to be trying to ‘Endure’ the situation they have to deal with, that’s why I believe it Must be a Management Problem. Management is responsible for the Temperament & Quality of employee’s hired, and the atmosphere of the work environment, which in turn is going to play a major part in what your ‘ Experience ‘ will be like when visiting this TD Bank Branch, or any establishment.
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October 2024 by Gary Oak
Terrible service
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September 2024 by Trey Wifeee
I had a 11am appointment and nobody greeted me at the door or asked any question on why I am here. They took other customers before the actual person with an appointment.
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May 2024 by Charles Pune
Worst customer service ever! Incompetent staff.
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April 2024 by Kay Whitley
I give this a 5 star because so far so good. I arrived to open an account and everything was done within 15 minutes. The lady(including everyone else) was very professional and nice. I have not received any negative or bad from TD Bank so far and I hope it stays this way. Thank you!
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March 2024 by Fred Kurzweil
This is my bank and the customer service is always been good. Parking can be a little bit of an issue as it is a small lot. Sometimes the drive-thru is backed up. But it seems to move fairly quickly. Overall it is a very good bank
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January 2024 by JA LM
1 * is too many !!!!! The worst bank in history. They say they are the most convenient bank in America HAHAHA, THE MOST INCONVENIENT!!!!! They hold deposited checks for up to two weeks, charging for everything even when they don't have to. The employees are very friendly and their hands are tied by TD bank's absurd rules for playing with the money of others who live paycheck to paycheck. This problem was not once or twice, it has been happening for more than two months and I am aware of other clients with the same problem. I hope this review is useful to someone or everyone who is thinking about opening accounts at TD bank. Online banking is obsolete I also wanted to comment.
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December 2023 by George Green
Please check your money before you leave this branch. They giving counterfeit inside the bank and the manager refused to take it back if you try to return it.
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September 2023 by Patrick Boucicaut
These ppl obviously don't want to do business with ppl that look like me. I was ask for 4 pieces of ID to open a bank account,, for what since when, she just made that up on the spot.I would like to think Chase bank for taking care of business without prejudice
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July 2023 by James S.
Haven't had a bank acct in 30 years, tried to open one at TD Bank, 1800 Pine Island Road, Plantation. Worst experience possible. Customer service is non existant, it's like they all have IQ's of 35, very very very rude. Am handicapped, so opened acct. online for convenience, first had no problem, was all set, was supposedly verified etc, but web site kept saying they were setting up acct., and I could use it shortly. No such deal, after verifying me three times with texts, the next day, all of a sudden couldn't verify my cell number. A total cluster funk on their part. Couldn't get through to the manager, was always unavailable, (some manager.) I'm still trying to figure out what they are managing. Wasted hours on this, still no answer or progress, and am out my deposit, when I told their customer service I just wanted my money back, and forget their account, she told me I had to get a notarized letter stating that I wanted to close the account, and I would have to wait until they mailed me my money back. Some Bank this is.
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July 2023 by Zuly Pico
TERRIBLE ATTENTION IN THIS BANK THE CASHIER DOES NOT HAVE THE QUALITY TO BE IN CUSTOMER SERVICE
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June 2023 by Christian Etchart
Great place to manage your money
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June 2023 by Reynier Escalona
It was an unpleasant experience, but the workers are the bad guys, they didn't want to help me because I speak Spanish, I had to go to another bank ? I had asked for permission to work for 2 hours, it was for pleasure
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June 2023 by zeto karbeno
fast and reliable
