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July 2025 by Craig Bertram
Love this bank good environment the manager was so helpful. This has become my one and only bank. Thank you, TD Bank She deserves a raise And Roberto and the crew is awesome
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June 2025 by John M
Hands down the best bank to do business with. Trisha, the GM, is an absolute rockstar. As a small business owner, I truly appreciate how she makes the banking side of things seamless and stress-free. I happily drive an extra 5–10 minutes past a closer TD branch just to come here. Thanks for everything, Trisha!
- J&J
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September 2024 by Chase Edwards
This place sucks don't go
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August 2024 by Mel Davani
This location does not have any security cameras installed on the exterior covering the parking lot. This bank is likely a prime target for anyone aiming to victimize customers withdrawing or depositing cash. In such cases, management will refuse to accept responsibility and will shift the blame. Consider yourself warned before choosing to conduct business here and potentially becoming a victim.
According to Trisha, the branch manager, you conduct business here at your own risk, and the bank has no duty to secure their parking lot during business hours. This incident took place during business hours in broad daylight. See photos...
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July 2024 by Maria Gonzalez
I came into this bank cause I need a new card and I was so pleased with the attention service and positive energy that you have from the moment you walking into the bank from everyone greeting you the supervisor of the bank is a wonderful lady so loving and all the employees are so happy great attitude and customer service thank you for a awesome experience and service I received from everyone who works here God bless you ALL ????
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June 2024 by Mike Gordillo
I only walked in to ask politely for registers , and didn’t feel as important because the bank tellers where too busy brown nosing to customer before me, like if he was the president of whatever he is from, while I am in my us postal uniform . Will not come to this branch again , the staff at pine island road and sunrise Blvd are way better friendly and not too snobby like them !
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May 2024 by Francisco Holguín
Today the taller deactivated my debit card because I was not supposed to have it then I decided to go to another TD bank and they confirmed that yes, I was allowed to and I could use it in any way except for withdrawals with the teller.
The teller did not tell me they deactivated my debit card she just told me that she wouldn't be able to assist me ( she was right about me not being able to make a withdrawal with a teller, but she wasn't right about me not being able to have a debit card as an authorized user) I can't believe they just deactivated my debit card if I hadn't gone to another td bank I would have never known.
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February 2024 by Eduardo Hernandez
Excellent the best.
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February 2024 by Jose Miceli
The most inconvenient bank I have ever used. I have gone days without access to my account because they flagged my transaction to my chase account as fraud and now I have to send this branch a copy of my chase statement to prove I in fact am the own. My word isn't enough or verification via other transactions. Avoid this branch and bank of possible!
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December 2023 by Carlos D. Briceño F.
The manager was very friendly and efficient. All the staff were wonderfulThe manager was very friendly and efficient. In fact, they all were. Thank you!
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November 2023 by Ariadna
We received excellent attention from the girl who welcomes us, as well as from Roberto and Simón. On Saturdays it is not very crowded, it is easy to carry out transactions or service with a notary.
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October 2023 by Thomas Mc Creevy
Customer service is always top notch
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September 2023 by Victoria Moreno
I am baffled with the incompetence by staff at this location. I come in and let them know I would like to pay off my vehicle in full, as I have a loan from TD Auto. I was told by the bank I am refinancing with that my steps after receiving the check would be to go to a branch or mail the check, I figured since it it a check over $40,000 I would rather go in person. To my surprise I am told by the teller that “they don’t do that here” ??? So you don’t accept checks indorse to TD bank? I was very confused as to why and they proceed to tell me they only accept regular payments, not payoffs. Another teller stepped into the conversation and agreed to that and said for me to do a pay off I need to go to TD Auto… I didn’t realize they were separate entities as I have made a payment on my car here before. I ask where that is and they now tell me well I have to call TD Auto for the proper paperwork to do a payoff. Another gentleman bank teller the stepped in to say “yes, and who told you come here to do this” I said “my new lender, Navy Federal Credit Union” he says “Oh wow I didn’t realize navy federal owns TD Bank and knows how we work” …. Nope they just own my vehicle now. Rude. I then proceed to call TD AUTO inside the bank and let them know the situation. They were also very confused as to why the branch would not except the check. I passed the phone to the teller for them to speak with TD AUTO. It’s wild that after a 30 second conversation all of a sudden all was well their attitudes changed and they could do what I was asking for. I shouldn’t have had to call anybody as I’m literally at a branch. Ridiculous. I wish I can say everything went well after this. I waited to sign the check in branch to make sure all was correct, when I asked to make sure where to sign, he told me yeah just sign on every line,… I said are you sure? One of the lines should be endorsements this one here. He looks at the check confused and says “just sign it”.. he carelessly tried to get me to sign the check incorrectly as if him, a bank teller, doesn’t know how checks work and has never seen one in his life. Don’t know if they didn’t feel like working or wanted to make me feel d*** but what took you 2 minutes to process ended up being 25 minutes for your lack of customer service. Go somewhere else with your money everyone, glad I’m not a client anymore.
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August 2023 by R J Bates
Convenient. Open on weekends.
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May 2023 by Z000 00
Very disappointed with the service today. Gray was the teller who was assisting my wife with our business deposit and deposit was short by couple hundred. I was outside in my car she told him that she will bring money from outside because we wanna deposit the correct amount but he deny to assist her saying they close and he can’t help her if she goes outside she can’t come inside even I was outside in a parking. I am coming to this location for long never had this issue before everyone seems so nice but today the way he treat my wife it was so rude and unprofessional. Very very disappointed with the service
