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March 2024 by JIM MOLA
Rafi gives the best customer service he is patient, knowledgeable,courteous.
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March 2024 by Penny Kortering
The service was great! The notary was so helpful and I will go back to her again and again for my notary needs!
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February 2024 by karina bianchinni
The fat boy who serves in this store is rude and rude, he does not know how to serve customers at all and he does not know what kindness is for users. This is the second bad service I have received at this UPS store and I swear I will never return here. They are terrible employees.
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February 2024 by Roberto Alonso
Customer service not great. They made me feel like they did me a favor. Scanning machine broken.
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January 2024 by Chris
Raffi’s service was awesome, so was his assistants! He literally spotted that my Box (24 cubic) was too big for my needs, and offered me a smaller box (20 cubic). He saved me $75 in that move alone. Then, I was quoted for delivery on Jan 2nd, however my package arrived in lightning speed on DEC 29th. Totally satisfied with the price of the box and service and shipping costs! He even offered me 5% off for a veteran discount! A++++++! Thanks Raffi - Chris M.
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December 2023 by Michelle Meeks
Customer beware this store does not comply with UPS protocol. My package sat with a label created-was dropped off on Wednesday to be delivered Friday of same week. Had to go into store after back and forth with bad info. They never offered to put in claim. Owner was rude and dishonest by stating pkg was lost in delivery.
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October 2023 by yaswanth kolluru
I visited this place to send fax, there’s a tall old man I ask him for fax service, I didn’t see him so professional, he can be even better with his customers. The way he talks Seems like he’s giving free service. I visited this place couple of times before and received good service.
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May 2023 by David Bailey
So efficient. Very friendly. Very impressed. Great work.
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April 2023 by Adrian K.
Excellent customer service. Something I sent was misdelivered. Juan acknowledged immediately where the error occurred and with perseverance rectified the error. He kept me informed throughout the process.
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December 2022 by Mario J.
Very slow and unprofessional. Rude.If you do not know how to work fast and in a professional way, then at least be friendly and nice.
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December 2022 by Raquelle Thenard
I've been using this one store for over a decade now. Rafi is consistently great to work with, whatever I've needed over the years.
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September 2022 by Todd W.
I can't believe what just happened, was in the store waiting patiently, received a call on my cell. When it was finally my turn, the man behind the counter Ralfi, skipped me and went to a guy that just walked in. (Maybe his friend) but that took an additional 10 minutes to ring him up. I've been dropping off at this location for 9 years to be treated like this. Horrible customer service.
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June 2022 by Lauren
My package from ups says delivered but I do not have it. I called customer service to get help and it was nothing but an automated call. I called this store to see if they could possibly help since I would be talking to an actual person rather than a robot. I was given immediate attitude “how am I suppose to find it?” Is what the man on the phone told me before I could finish or give him a tracking number. Insanely rude I don’t understand how this person could have a job speaking to customers like this.
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April 2022 by Julio V.
You can't never get anyone on the phone they misplaced my package horrible service they need to be better at customer service and actually answer the phones
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March 2022 by AJMorlanne
Nice store... good people. What you've come to expect from UPS.. thank you
