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May 2023 by Della P.
The most horrible customer experience ever!! Do not go here!!! Pharmacist refused to help me find Sudafed. Then when I was checking out the cashier yelled at me for punching in my card information too soon. She yelled "what are you doing, can you see I'm still ringing up your items". I went at 4:50pm on 6/1. So hopefully a manager will see this and talk to their employees.
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November 2022 by Google user
They do not price match with their own website. Terrible customer service. The manager is specially rude and unhelpful to the customers. She makes no effort to assist and takes pleasure in being petty towards people. I guess being a manager at a Walgreens must be very difficult for her.
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November 2022 by Claudia
They do not price match with their own website. Terrible customer service. The manager is specially rude and unhelpful to the customers. She makes no effort to assist and takes pleasure in being petty towards people. I guess being a manager at a Walgreens must be very difficult for her.
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November 2022 by Clau
They do not price match with their own website. Terrible customer service. The manager is specially rude and unhelpful to the customers. She makes no effort to assist and takes pleasure in being petty towards people. I guess being a manager at a Walgreens must be very difficult for her.
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August 2022 by Orlando P.
Toure was really helpful and one of the nicest employees i have ever encountered at this location.
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April 2022 by Leila L.
Very disorganized !! They don't do any effort to help the costumers .. very disappointed!!
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November 2021 by Pamela J.
Aweful service!!! When you call nobody answers the phone, I've called and let it ring 15- 20 times. When someone does answer they abruptly say" please hold" and you are back on hold for another long wait, until you just hang up out of frustration! I realize how busy it can be but the pharmacy's lackadaisical attitude and poor customer service is disgraceful... I will be moving my RX to another pharmacist even if I have to drive a way to get it.
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August 2021 by Tara V.
The worst customer service of any Walgreens Ive ever been to! The young man who works at night is so rude. The pharmacy staff is totally incompetent. The only person at this pharmacy that has Any Compassion at all is the young man with the pony tail- wish I would've caught his name. He actually runs the show there. The pharmacist acts like hes frantic and the new girls ask him a question and he just shins them off- like nobody is properly trained there- and they hired a bunch of young girls who don't even know how to pull up a name in the computer or answer a basic question like- do you have all of these prescriptions here in house at this time? They tell you to wait and will call you when its ready but no idea like wait here or wait at home- hello?! I brought four RX and git one and no idea of how long it'll take to get the others...what a s*** show!
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May 2021 by Kelly J.
I had scripts sent to CVS but because of a switch in insurance, their pharmacist let me know Walgreens accepts my insurance and is usually really quick, and that he knows the pharmacy staff directly across the street. I just happen to live caddy corner to another Walgreens right up the road on Sunrise and Nob Hill, so I figured I'd have my meds moved there. I tried calling for an hour and never got through to anyone. When I finally walked in, there were 4 people working at 7:00 pm, and other than one vehicle in the drive through, there didn't seem to be any other pharmacy customers. When I explained I wanted my pharmacy profile transferred over, they advised it would take at least 24 hours, which "is standard". Not being able to wait that long until my next dose I drove back to CVS on Broward & Nob Hill. Their pharmacist was baffled, and suggested I try the one across the street from them at the same intersection. He said they were super quick and the two pharmacies have a great working relationship. I gave them a call and their pharmacy team said the transfer and fill would take no more than 30 minutes, so "standard" my butt! I've been there before for just routine shopping and their staff is never very friendly or quick. I will honestly drive 5 extra miles in the opposite direction to avoid ever having to come back to this Walgreens.
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August 2020 by Colleen R.
This is my go-to drug store and pharmacy. It is a very, very busy Walgreen's. You can expect to wait a few people at the pharmacy or at check-out most of the time. The store generally is pretty clean and well stocked. They have a big cosmetics and skin care selection in particular. I've found the associates who work in that area to be well trained and knowledgeable about the products. This Walgreen's does not have a liquor store, but does sell beer, wine and cocktail mixers.
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November 2019 by Vera Rodezno
I was not only giving the worse customer service but I was discriminated and treated so poorly I will be filling a law suit.
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March 2019 by MICHELLE C.
This review is strictly for the PHARMACY! I have never in my life seen or been to such an unorganized pharmacy. My husband and father in law both get their prescriptions filled here for several years now. I have used them in the past for a antibiotic or quick fill of a temporary prescription. Every single time we drop off prescriptions or refill using the app it's always some issue. My father in law has the same prescriptions filled monthly. First issue: the wait is beyond insane, I get they are busy but more than once it has taken a few days to fill his prescriptions and then the worst part is they tell you they will be ready the next day. You go the next day and nope not ready. So ok third trip you go to pick them all up and 2-3 will be ready then they tell you the rest will be ready the following day! This is so unacceptable!!! Really who has time to go to a pharmacy four to five times. Second issue: last week when we took him in to pick up his prescriptions they overcharged him by $30 for one medicine. He is retired, living on social security and has Medicare so he knows how much each prescription cost monthly. When he addressed them over charging him it took them another ten minutes to figure out and finally refunded his credit card. HOW does that happen?? Third issue: talk about rude staff! I have never seen anyone here be friendly. It's like they all despise working with the public. Hey, if you can't be friendly maybe you should work somewhere where you don't deal with the public. I shop at this store often as it's around the corner from my house, one thing I will never do is use this pharmacy! The store itself is great!! I'm begging my husband and father in law to transfer over to the pharmacy I use now. Locally owned and operated by a wonderful family. And they deliver for free! It's called prescription pad. Horrible pharmacy, zero stars!!
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February 2019 by James M.
Don't buy alcohol at any Walgreens. Any expectation of privacy is out the window. In order to buy beer you must have your driver license scanned, which in turn reveals your social security number to some third party. To avoid the issue you must have to get a manger to approve the transaction. Coupled with long lines this place is no longer convenient. Go to Publix or Walmart if you value your privacy.
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January 2019 by Meg K.
Since we moved I've been going to my former Walgreens for prescriptions and such as it's easy, on my way home from work. This Walgreens, off of Nob Hill, is outstanding! Everyone that works here is amazing. Super friendly, very helpful and extremely professional. When we walked in I noticed Jeff unloading a huge palette (sp?) by the front door. Big batches of water and more. As we shopped I saw him restocking and helping people find things. Then, as we were wrapping up, I decided we needed some fresh flowers for the house. He was at the register now, and graciously paused (pretty much without missing a beat) from ringing someone up to provide me with a plastic bag to keep the water contained with the flowers. He is a big part of what makes this Walgreens amazing, and a great example of the other lovely people that work here. The pharmacist herself came out to help me find a specific item, very impressive and appreciated. They are on point at this location. This is why I'll be back again, and again, and again. Thank you Walgreens and Jeff especially!
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December 2018 by Susanne Basile Pomerantz
The cinnamon brooms are all over the store and they instantly make me have an asthma attack. it's out of control. .My toilet paper smelled like cinnamon when I got it home the other day. for a wellness store, this is very rude to people worh asthma, allergies and even migraines.
