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December 2023 by Venutella
Ernesto is the best! The experience at the bank is totally different when you are served by a friendly person who likes his job and knows how to do it well.
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April 2023 by Michelle Hosein
Unhelpful staff. Always have an excuse why they can't do something. Always have to make an appointment even if it is completely empty.
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January 2023 by Lonnie Briceno
Great services by Alexandra and Sebastian!! Super nice and professional!!!!
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December 2022 by yazmin sanabria
The worst place to open an account, the employees are there , but they acting like they are super busy. I stay with chase Bank better customer service!!!!!!
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September 2022 by Ivan Varela (Iver)
What a Bank!Long ago during the COVID I ran into debt creating issues with my account. Wells Fargo charged me in total 109 fees of $35 for the times that transaction we’re trying to hit my account.After several attempts to deal with the bank they got my account overdraft for $850 and closed my account.Now I came to the bank and to paid for that overdraft so I will be able to open a bank account in any other financial institution since they reported me to the Chex System creating a whole Caos financially.After I paid the overdraft they open an account tor me and 4 days later the bank called me closing my new account because of the issue back on 2019; they hold my founds even though I deposited in cash; I came to the branch and I have to deal with an agent who was somewhat arrogant but to release my $10000. 00 on that account.I have to come out of my normal stage and get a a little bit angry about o then just because they want it to send me a check with my founds by mail when that process takes about a month.And in top of that they charged me for the withdrawal of the founds.It’s just a clear way to ripped customers money.I definitely encourage you to stay away from this thief financial institution.If you don’t want to be ripped by them you better Bank With any other one.Your money is valuable to o be loose that easy
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September 2022 by Erik Aguirre
Very reliable and helpful!
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August 2022 by Walter C.
I walked in about 15 minutes before closing time and was helped right away by Sebastian. He was unhurried, and remarkably patient and helpful. I'm sure he wanted to leave for the day, but if so his demeanor never showed it. He provided a really pleasant end to my somewhat challenging day.
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March 2022 by Viktar Sviatlichny
Very dissatisfied with the service. The staff member is unprofessional. Twice I went in to make transfers and they didn't know how. 2 times I did it at home from my account myself.
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December 2021 by Biancca Garcia Davila
my experience with Lajean was very professional and she was very friendly 10/18/2021 Thank you ?
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March 2021 by Jesse Maguire
I had an excellent experience at this location. The banker I dealt with, Ignacio was very professional and extremely helpful. Even went out of his way to get replacement forms when I made a mistake on one of them. Superb customer service.
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October 2020 by R F
Absolutely terrible service. Not open on days listed to be open. Hooligans in the parking lot. Being charged a monthly fee for being 24 or under when in fact I am older and shouldn’t have been charged at all. Looking into the matter with an attorney to get back the funds taken
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July 2020 by Nate
Not open is the first problem second issue they charge 10$ for a cashier's check seems excessive. Have to make a appointment to go inside which is inconvenient
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February 2020 by Gigi D
Waited 10 minutes at the drive through...decided to leave and just go to an ATM machine. Repeatedly pushed on the call button to have the teller give me back my documents but nobody would reply, forcing me to stay there another 5 mins. Finally got someone's attention and got my deposit documents back and went to the ATM.
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February 2020 by GAETANO
These 0eople in this bank are not good people for they would not allow me to make a cash deposit for my lady and sccused me of money laundering. They are not as good as other banks and I am asgamed and disapointed that there are people like these that just dont care of their customers.
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October 2019 by jeffson joseph
Great customer service but, only 1 person working and 5 customers waiting in line.
