The Xfinity Store in Plantation provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security, where customers can also make payments or handle equipment. Reviews highlight exceptional in-person customer service that is helpful, kind, and goes above and beyond. Staff members are noted for making processes seamless, providing amazing service, and being very funny. They efficiently help customers upgrade equipment, get needed WiFi, and adjust plans, often accomplishing in minutes what calls and live chat could not over hours or years. Customers report being very satisfied, more than satisfied, and grateful, walking out with solutions and benefits they didn't know they had. The experience is described as having no wait time and no strong sales pitches, just satisfaction.
Got in and was greeted by Marsha. She helped me get my Internet device ready to be taken and was nice the entire interaction and efficient. I was in and out in less than 10 minutes. Great service
April 2026
Amazing service. Ahmed has been so patient with a return. Great team.
March 2026
I went to drop off my equipment and cancel my account. Customer service was exceptional. Very pleasant and welcoming.
