Extra Space Storage, located at 540 Cypress Pkwy in Poinciana, FL, offers a range of storage solutions to meet diverse needs. Customers appreciate the large selection of storage units, including drive-up and climate-controlled options, as well as convenient features like electronic gate access, covered parking, and RV parking. The facility is noted for its professionalism, cleanliness, and exceptional customer service, with staff members being polite and helpful. Many reviews highlight the cleanliness of the units and the security measures in place, giving customers peace of mind when storing their belongings. The staff is commended for their willingness to answer questions and provide assistance, particularly in showing customers how to use locks and access their units. Although one customer expressed dissatisfaction with the lock and key refund policy, overall feedback remains positive. Customers feel safe and comfortable visiting the facility, making Extra Space Storage a reliable choice for self-storage needs. With easy freeway access and wide drive aisles, this facility ensures a hassle-free experience for all clients.
Came in looking for a storage unit and Leyani was amazing, super friendly customer service was amazing and made interaction seamless. Would definitely recommend.
September 2024
Excelente service by Andrew Guantes. Very professional and very servicial.
September 2024
Never had one problem while storing my stuff. The entire place was always clean. Equipment buggies always available. Secure access waa always working properly.
