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November 2023 by Clarence Collins
Went to LabCorp this morning to get my blood work done. Isabell who did great job.
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September 2023 by M MP
What a disgusting facility. I had an appointment for 11:15. I wasn’t seen until 12. There were only two people ahead of me that were walk ins so I don’t know why there is such a large delay for someone with an appointment.The facility is gross. There were two bathrooms. One had a taped up toilet and broken sink and no toilet paper and no paper towel. The other was clogged with diarrhea, toilet paper and bowel dripped around the toilet. Almost like someone squatted above the toilet and boom, mess everywhere. Honestly for a “lab” this doesn’t seem sanitary especially when you’re taking collections from the bathroom when it’s this filthy. Plus if you don’t have adequate soap, water, toilet paper, and paper towel how can it possibly be clean. Perhaps this was just that day, but it didn’t seem very busy despite the long wait. Anyway I told the lady drawing my blood about the clogged toilet and how I didn’t want to use that bathroom. I Didn’t really feel too comfortable walking samples from the bathroom through the facility to the room that I had to get blood drawn. I don’t know. It just doesn’t seem clean at all in this way. Don’t know if all lab corps are like this, but I have not experienced this level of grossness at a lab before. Really I thought these places would be clean and sterile. I was here for several pregnancy tests (genetic testing etc, I’m 2 months pregnant ). Other lab corps were booking 10 days out in advance but honestly after this I’d rather try another facility even if it’s 10 days out because I really don’t want to ever step foot in this specific lab ever again especially not when pregnant
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September 2023 by Maria Rivera
Very unprofessional and unkind customer service, very rude and dirty place.
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July 2023 by Gilda D.
My three biggest complaints about the Labcorp on Cypress Parkway in Poinciana are: 1) The card reader trays are filthy dirty, and they have been that way since Day One. I have sent letters to the corporate office several times, and it never changes. No one cares. I'm so glad that I laminated my driver's license & health insurance cards, but I still have the need to disinfect my cards upon arriving home. 2) My appointment time was for 7:30am, and I waited an hour before being called in to have my bloodwork done. 3) Some of their techs are not at all capable, and one was so bad that she almost gave up on me before finishing, saying that they could not find a vein in either arm (through no fault of my own, for I had several bottles of water before arriving, and also, techs at all other labs tell me the opposite). On a positive note, I spoke with the front desk person, at this last visit, who is very professional, and told her of my terrible experiences in the past. I requested their most experienced technician, she acquiecsed and was true to her word. I got their head phlebotomist, and had a great experience. I asked her if I could request her at my succeeding visits (I'm there on a regular basis), and she said she would be glad to be my regular tech from hereon.
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July 2023 by Ivy Tirado
The process to make appointment online, checking in and blood work was great. No confusion, no hassle. The phlebotomist was great and I didn't even feel pain or discomfort.
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June 2023 by Vicky and Mo Todd
They had to stick me five times before she called in a phlebotomy specialist. I told her I wouldn't let them do that again.
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April 2023 by Lee
One of the best Labs in the area. Amazing staff & excellent customer service...Kudos Staff!!
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December 2022 by Belize Ama
Made an appt. Waited the entire time for them to tell me they don't have purple top tubes for obstetric testing there. They sent me 40 minutes away to Celebration. They claim they were doing me a favor. Please. Doing me a favor would've been saving me my time by canceling my appointment due to your lack of supplies.
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November 2022 by Shay Mar
Made an appt. Waited the entire time for them to tell me they don't have purple top tubes for obstetric testing there. They sent me 40 minutes away to Celebration. They claim they were doing me a favor. Please. Doing me a favor would've been saving me my time by canceling my appointment due to your lack of supplies.
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November 2022 by Jose Quintana
Horrible...2 1/2 hours waiting and had to leave without my labs.....all they call is appointments and appointments and appointments...I think they need to change the system...I won't come back anymore ....
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November 2022 by Siara Ortiz
Terrible. No one at the front desk, and no communication. Expect to be here from open- close and then possibly not even be seen at all.
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September 2022 by Thanks
Made a appointment for today at 1pm, arrived early checked in only to find out by the tech that I needed to fast for 12 hours for two out of the 5 test having done. I left checked and found out that I do not need to fast for these two tests. Going back to let that tech know and this time I am doing a walk in. Not right! I thought I did the right thing and here I am having to go back. One more thing they have no direct phone number to customer service. When you call their phone number all you get is a recording.
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August 2022 by Victor Rivera
This is a Horrible place to go get blood work the lady in the front desk that her name is Jacqueline it’s very rude to Spanish people she treats us like we come from a different country this is very racism and this Has to stop This is a community that has lots of mixed cultures and it doesn’t matter about race it matters about making sure you treat patients the correct way as one. Something Has to get done as soon as possible if not l will report this matter.
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August 2022 by Melissa Stepherson
WOW!!!!!!! LOVE THE GIRLS IN THE FRONT. Amazing service! I am so happy I moved to this area and was able to encounter such amazing service. Also, the phlebotomist (African American) has a the hand and personality of an angel. She had to let me know she was done!!!! Lab Corp, please value your team. There aren't many people like them. I have tried to provide a review on the LabCorp web page, but won't allow me to.
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July 2022 by Aden M
Always an amazing experience. Fast, professional and super friendly