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July 2024 by Patricia Shumard
i was stressed because my phone was not charging. The gentleman spent as much time as needed to diagnose the problem. I learned some helpful things from him regarding care of my phone. The box which is part of the charging system wore out. I really appreciated his help. Thank you.
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November 2023 by Sandra Bevers
They don't know what compassion to is, their customer service is horrible and the manager is a piece of you know what...picking on young women with mental condition is very embarrasing to know there is ignorant people like that who does not understand that some people is less fortunate than others
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October 2023 by Luis Perez
Wepppppaaaa Stephanie!!! You did it well!!
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October 2023 by Mari Texeira
Stephanie and Andy did a great job! Amazing place to walk into. Andy was ready to make sure we was good and answered all the questions. Stephanie ended the transaction beyond amazing and super happy!!!
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September 2023 by Kelly Taynton
Just received new phone. Could not figure phone out. Kept coming back to this location asked ng for help. On Sunday I met Angelo who was amazing and super helpful and helped me with several apps and creating new passwords. I have been with this Metro store for as long as this has been opened and have never had this much help as Angelo has given me. him. Thank you Angelo from a customer who is not very phone smart and has been a customer for a very long time.
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September 2023 by Filomena Horacio-Rosario
Worst Customer Service I have experienced they take advantage that this is the only Store in the area. They make offers that do not exist and your phone bill gets higher in order for your bill to go down they disconnect your line and make you pay an activation fee for less internet or phone service. Stay away drive to Haines city or another location or order online,
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September 2023 by Nicole Allen
You don't provide excellent service you have excuses. I've been with you for 10 years. I definitely know what I'm talking about and if I don't that's what customer support, the Internet and experience is for. There isn't a reason to complain anymore. I have to invest my money in a better service. I pay for 10 G and don't even use 1 because the WiFi takes over. My new experiment has been to use all the data I pay for, then relay on my home service wifi. It's intentional, not weather or even where I live. My phone doesn't have service at all when I'm not using my wi-fi I pay separately for.
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September 2023 by Carmen Soto
Love the costumer service with Andy and Angelo super fast and they should have more employees like them, thank you Andy and Angelo love to give more than 5 stars, thank you again
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September 2023 by Ashley Caraballo
Andy was a great manager. Helped me as needed and definitely a great employee!
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September 2023 by Maritza Torre
Andy was amazing
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August 2023 by elsie mayoli
If you need anything at all in this location Andy is your go to person. Super nice friendly and knowledgeable, he greeted us at the door and with no hesitation he helped us every step of the way. THANK YOU ANDY! Keep up the great work?
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August 2023 by Karri Rittenhouse
I wish, I had paid attention to the guys name, in there!!!! I was In huge rush, and this guy was amazing!! Helped me with a huge smile and eased my phone issues! I got to work on time, because of this man! Thank you!! You all seem so Ginuwine with your service!!
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August 2023 by Migdalia Torres
Elizabeth , Sylene and Andy the best in store thank youuu
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August 2023 by Ramona Ocasio
Ángel was a very attentive person
Shows interest in making one feel trustworthy, seeks a way for the client and the company to have high esteem rather than gratitude.
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August 2023 by ia Pillot Aguilera
Andy is so kind, he helps me a lot and is super efficient
