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10AM - 7PM
837 Cypress Parkway, Poinciana
Mobile Phones
“Went to the Cricket Wireless store today with an unusual situation. Was handled promptly and courteously by the 2 young ladies at the counter. Absolutely great job in solving the issue!! Thank you once again!!!”
10AM - 7PM
1628 Pleasant Hill Road, Kissimmee
Mobile Phones
“Roger is the best!!!
I have fixed my Samsung 21 Ultra that had gotten ran over by multiple cars and it is brand new!!!
His attention detail and experience is worth every dollar.
I fully recommend him for any repair.
Great work and at a reasonable price.
Roger was phenomenal with fixing my cell phone. My phone fell and I ran over it several times and now it's like new. Their attention to detail and experience makes up for the price of the repair.
I recommend it with any arrangement. Excellent work and a reasonable price.”
“My experience with George at the location was fantastic!!! I called very upset and nervous about a situation with my phone and he was so nice and sweet and very helpful and kind!!! He’s the BEST
-Rebecca”
“I came in to get my PS5 cleaned and replace the liquid metal cooling and they did an amazing job for good price.Would come here every time to fix any electronics that I need.”
11AM - 8PM
2431 Pleasant Hill Rd, Kissimmee
Mobile Phones
“A recent issue with a faulty phone that messed up my weekend was resolved efficiently by a very helpful customer service representative named Amanda. She went above and beyond. She is an extraordinary person with a beautiful heart, always willing to help even at the last minute of her shift. I already sent your store address to tone of friends. Thank you so very much Amanda, your assistance was greatly appreciated ?! Keep being you? keep shining
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“Thank you Metro for having a great customer service employee name Angel. He is professional, kind, and very knowledgeable about Metro's products. I was a pleasure doing business at that store.”
“Great experience at this store! Stephan was really kind and actually slowed down to help my grandmother understand what was wrong with her phone. He went the extra mile and helped her to remove any viruses and informed us about a new product in the store. Overall great experience and pleasure being at the store today.”
“Just wanna shout out Alejandra, great energy, great welcoming and super helpful. She took care of me, was very patient. Engaged in conversation and really eased the sale. Even found some possible discounts on the spot for me. The whole staff was great and super welcoming. Store was clean and parking easy. If you go, look for her.”
“From out of state . Had some issue going on with my phone and Samantha’s customer service was top tier . Very helpful and funny woman too. Made my experience a lot better due to the fact I did not have to wait to come back home to resolve the issue . Thank you Samantha .”
“All of the personnel at this office from the mgr down were excellent. They made the experience of getting a new phone a delight!!! They works as a team. Great attitude and knowledge. I would highly recommend.”
“I stopped by Metro to make a bill payment and had an excellent experience. Hector took the time to review my account, answer all of my questions, and explain my options clearly. He went above and beyond by helping me upgrade to a better plan that fit my needs and will actually save me money.
It’s rare to find someone who is patient, knowledgeable, and genuinely interested in helping customers. Hector provided outstanding customer service from start to finish and made the entire process quick and stress-free.
If you visit this location, I highly recommend asking for Hector. Thank you for the excellent service! 👏📱”
“Spectrum located on Simmons and 192. David L and Maria did an excellent job. This team helped me save $$ and resources on an existing plan with an over priced provider.
I highly recommend David L. He's newly employed with this organization. But he's not Inexperienced at treating the customer the way he wants to be treated.
He was patient, professional and determined to earn my business by saving me monthly charges.
I respect and appreciate the staff for thier quality service and sharing affordable options.
I remember, TWC, Brighthouse, Embarq as past cable and internet provider's.
I'm glad that the quality of service is exceptional and continues to evolve as technology enhances.
Thanks Spectrum you earned my business.”
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“Alhana and the crew were so kind and welcoming! They helped me with a serious malware issue and really went above and beyond!! I have purchased excellent phones from this store as well, and highly recommend this store!”