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“Michael was the best and helped me set up my Military discount and Auto Pay discount! Excellent and very thorough and professional. He is an asset to the company!”
“I came in looking for new phone cases and a screen protector. Matt was very helpful and showed me the wide varieties and options I could choose from. Very nice staff. Definitely recommend coming to this store for any phone needs.”
“I had a 5 star experience with George at this location. He quickly identified my problem and offered a couple of solutions. Service was quick and very pleasant. Stellar service here.”
“Sales Representative Maria was very kind and informative about the services that Metro provides. She was very professional and helpful. 10/10 customer service. Would recommend.”
“Excellent customer service Martha Ligia the person in charge to fix the cell phones was amazing she is a genius to fix phones thanks you to have people like her because we save a lot money and time”
10AM - 8PM
3831 W Vine St Ste 72, Kissimmee
Mobile Phones
“CESAR I truly appreciate the efforts you placed forth in transferring all of my data to my new phone under extraordinary circumstances. Your price was fair & your service impeccable. Many thx.”
10AM - 7PM
1628 Pleasant Hill Rd, Kissimmee
Mobile Phones
“Roger is the best!!!
I have fixed my Samsung 21 Ultra that had gotten ran over by multiple cars and it is brand new!!!
His attention detail and experience is worth every dollar.
I fully recommend him for any repair.
Great work and at a reasonable price.
Roger was phenomenal with fixing my cell phone. My phone fell and I ran over it several times and now it's like new. Their attention to detail and experience makes up for the price of the repair.
I recommend it with any arrangement. Excellent work and a reasonable price.”
“I came on a Saturday and I was surprised with how quick they attended me. Karen. V was so attentive and also the diligence of Karen.A. Alejandro was also a great help with his persistence and support the whole time: I had a bit of a tough issue to solve but they tried and beyond. Thank you guys so much for all your help ? God bless.”
“Great customer service, gave me a great deal and best phone for my needs. Not pressured to get what they wanted all the time focused in what I really needed. I haven the best phone and best plan. Love this guys. Thanks.”
“What a great experience! I unfortunately did not get the name of the gentleman that helped us get back to our vacation! Very happy with the employees they were incredibly helpful and friendly. Thank you to this location!!”
“Jorgito and Manuel were patient and took care of my watch. They were sure that it was done properly. We drove a little bit more to the T-Mobile because the T-Mobile close to our house not good experience at all. Kudos to this team.”
10AM - 8PM
3160 Vineland Rd Ste 1, Kissimmee
Mobile Phones
“Customer service is excellent here, they listen to your problem and always find the solution. Store has always been clean and organized since Yainid has been there! Thank you.”
“I am Ecstatic about this AWESOME SIMPLE MOBILE phone and repair this SUPER HOT MAN named JAVIER that has just fixed my new TABLET in like REALLY REALLY SUPER FAST minutes when my phone company sent me to 8 different STORES and all the EMPLOYEES did was mess around and not one person helped me at all. So for now on I TRULY RECOMMEND for all or anyone go to this WONDERFUL phone and repair store . And you will be Greeted with Smiles and real people that treat you like family and take all the stress away and make your situation at ease. I give them A MILLION and more GOLD STARS. Thank you for helping me And making my stress at ease. I look forward to going back soon and DROPPING METRO PC. And starting over with a new phone. Thank you very much and GOD BLESS all. Tanya ??????????????”
10AM - 8PM
1984 E Osceola Pkwy, Kissimmee
Mobile Phones
“I had a wonderful experience! Excellent costumer service. Wonderful attention and service from Johayra, she helped me select a cell phone suitable for my needs. I will ask for her when I come back!”
“Leo has surpassed our expectations. We just not only saved money but also got more telephone with less monthly payment. Thank you, Leo, for the outstanding service.”
“My phone charger port stopped working and Kevin assisted me in less than an hour, he gave me a great deal on my new phone! I seriously cannot recommend this shop enough ! All of the employees were so kind and helpful, 10/10 recommend !!”
“Hi this is Denise and I am one of your customers. And Miss Janet was the representative and I have to say that she very professional, very courteous, very professional very knowledgeable about the product that she's representing Miss Jeanette Walk The Walk and talk the talk she will be an asset to your company. More Representatives like her will keep Metro going. Thank you so much Miss Jeanette ❤️?”
“Juan was very helpful and welcomed me when I came into the store. He told me he would be right with me. Ge was patient and He helped me get the best deals possible! Hire more people like Juan”
11AM - 8PM
2431 Pleasant Hill Rd, Kissimmee
Mobile Phones
“A recent issue with a faulty phone that messed up my weekend was resolved efficiently by a very helpful customer service representative named Amanda. She went above and beyond. She is an extraordinary person with a beautiful heart, always willing to help even at the last minute of her shift. I already sent your store address to tone of friends. Thank you so very much Amanda, your assistance was greatly appreciated ?! Keep being you? keep shining
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“Oscar is the best of the best Metro by T-Mobile right here on Vine Street this guy is an excellent helper. He helps you out with anything you need great guy, friendly amazing, and great to have him as my Metro by T-Mobile salesman.”
“Thank you Metro for having a great customer service employee name Angel. He is professional, kind, and very knowledgeable about Metro's products. I was a pleasure doing business at that store.”
“⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Alejandro Romero
Alejandro Romero gave me the best customer service experience I’ve ever had at Cricket — hands down.
From the moment I walked in, his bright smile and positive energy stood out. He’s incredibly down-to-earth, genuinely helpful, and extremely professional. You can tell he truly cares about every customer who walks through that door.
He took his time with me, explained everything clearly, and made the whole process smooth and stress-free. Employees like Alejandro are rare — he goes above and beyond without even trying.
I’ll definitely be coming back to this location for my next device because of him.
Cricket, please take care of this man. He deserves every promotion, raise, and recognition you can give. Your company shines because of employees like Alejandro.
Thank you again, Alejandro — you’re GREAT at what you do.”
“Beverly was incredible she was extremely helpful and friendly she made the process so much easier and fast. She explained everything perfectly to help me understand. The guy that was working wiry her was also super friendly. I would recommend this place to anyone anytime!”
“At first I thought it would be nice but I didn't know the phone type so anger took in,then six months later try again it's been working ok.so I say thank to apple tech and my metro,and two lady of metro store thanks for understanding Bless you Both Take care ????????????? so far I wish you both kindness and happiness God Bless ???? I hope the best ?????????? ?”
10AM - 8PM
2256 W Columbia Ave, Kissimmee
Mobile Phones
“We had a representative Christian and he was amazing. I suggest everyone go to his quick use efficient and he was on time and did everything wonderful thank you so much for Christian.”
“Kelvin Was super great, patient and helpful with me. I was able to leave happy with what I left with. If you guys want an honest purchase go to Kelvin he is more for the customers than the sales. Thank you Kelvin for helping me after a stressful day I had.”
“I came in the store today to upgrade my phone. I had a pleasure of working with JJ. She was the best hands-on. She had me in and out! no complaints. She definitely needs a raise. I will be coming to the store for all of my questions, upgrades, accessories, & or whatever it is I need. she is the best in the store. Thank you for hiring her. We need more people like her.”
“It's not the first time I've come, I've come for other phones years ago and I've recommended people, the truth is the service and quality of this place is the best, they do the job super fast!!! I recommend ? %”
“Received amazing support and help. Another store gave me a bad deal and they made it right. Chris was very professional and helpful and he saved me a ton of money and headaches”
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“These guys were awesome! Quick repair and so knowledgeable about my wife’s damaged iPhone. Honest and kind. Would definitely use them or recommend to anyone needing a phone repair. He had my problem diagnosed and screen replaced in less than 20 minutes.”